Facilities Manager

JLL supports the Whole You, personally and professionally.
We are looking for a Facilities Manager for a client in the Life Science industry.
**About the role**: This position will ensure high quality and consistent delivery of all services delivered across a pharmaceutical production site.
The role will involve continuous improvement, day-to-day facilities coordination and management of ad-hoc projects for the client’s facilities. The FM reports into the Account Director.
Business first and Getting it done are the most important JLL Leadership Capabilities we’re looking for.

**Responsibilities**: Manage the Integrated Facilities Management (IFM) including GMP operations on site for our client in the pharmaceutical industry
Establish open and transparent relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of JLL’s services
Establish a “Safety First” culture on the site and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviors.
Maintain interface with key client stakeholders, ensuring total contract compliance, accurate and timely reporting, and resolve critical impact tenant relations issues.
Manage quality compliance (regulatory, client and JLL) for all relevant in-scope systems and processes in JLL scope of works. Liaises with the EHS and Quality teams
Deliver against the set KPI’s around down time, costs, maintenance and process compliance, and secure continuous improvements in each of the KPI area’s
Is proactive through securing in-depth root cause corrective actions, propose continuous reliability improvements and the implementation of audits
Ensure compliance with portfolio wide initiatives and required local laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner.
Supervise vendor performance. Have a strong focus ensuring our JLL staff and 3rd party vendor partners meet all EHS, GxP, SLA, KPI, Satisfaction Surveys and Scope of Work (SOP) requirements.
Understand in detail the contract scope and manage to that delivery while also recognizing opportunities to improve customer experience, outcomes and/or operational savings.
Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process.
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
Recognize success of the team and the individual using appropriate recognition and rewards.
Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
Supervise vendor performance
Implement best practice from within and outside of JLL
**Some data points**: The site cost base is around 2.5MEur, is expected to grow, and the Site FM has direct responsibility for 5 people. The size of the site is around 50k sqm.
Requirements EssentialA manufacturing mindset and experience in the manufacturing domain
8+ years of relevant working experience in a GMP facility or similarly regulated industry
Knowledge of Quality Management processes in regulated environments
Experience as a service provider, in setting up constructive client relations, delivering of facilities contracts and the related P&L
A strategic thinker with capability and experience to work with a wide range of stakeholders
Hands-on if required; reputation for delivering results
Strong communicator, both verbally & written, in English and local language
Strong interpersonal skills and problem-solving ability
Requirements DesirableExperience with the specific client (as supplier or former employee) and/or JLL
Degree in Engineering, or a related field, inclusive of excellent working knowledge of buildings services installations
LI-FT1
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and