Sales & Operations Trainee

Empatica

Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. We are building the world’s biggest and most trusted platform to understand health, utilizing smart algorithms and award-winning wearables to monitor, detect, research, and forecast various conditions.

If you are looking to join an innovative technology company and do meaningful work that can make a true impact in the world, you are in the right place.

About the role

We are looking for a Sales & Operations Trainee to join our team in Milan. If you’re a fast learner who thrives in a dynamic environment, enjoys solving problems, and is eager to gain hands-on experience across sales, account management, and business operations, this is the perfect opportunity for you.

This role is ideal for someone who has strong critical thinking skills, a proactive mindset, and the ability to pick up new concepts quickly. If you love learning, taking ownership of challenges, and making an impact, we’d love to hear from you

Main responsibilities:

- Inbound Sales & Client Onboarding - Engage with potential clients, qualify leads, educate them about our offerings, and guide them through a seamless onboarding experience.
- Sales & Deal Closing - Understand client needs, communicate value effectively, and close deals to help grow the business.
- Distributor Account Management - Build and manage strong relationships with distributor partners, ensuring they have the support they need to succeed.
- Sales Operations & Process Optimization - Improve efficiency, analyze bottlenecks, and contribute to the continuous improvement of sales processes.
- Cross-Team Collaboration - Work closely with Sales, Marketing, and Business Operations teams to develop strategies, refine workflows, and contribute to overall company growth.

The role reports to the Senior Partnerships Manager in Milan.

**Requirements**:

- A recent graduate or final-year student (thesis pending) from any discipline - we value intelligence, problem-solving, and adaptability over specific backgrounds.
- A fast learner with strong analytical skills and a curious, resourceful mindset.
- A proactive self-starter who enjoys taking ownership of projects and solving challenges.
- Excellent communication skills and the ability to engage with people confidently.
- Strong organizational skills with the ability to manage multiple priorities effectively.

This is a short-term contract with the possibility of extension based on performance. If you're eager to learn, grow, and make an impact in a fast-paced environment, we’d love to hear from you

**Some important details**:

- Empatica is an international environment with offices in Europe and the US, and so we conduct all our work in English.
- This role will be based in our Milan office.

**Life at Empatica**

You will join a fast-growing, international, and diverse team of 100+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.

If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.

Read our blog post and find out some reasons why we love working at Empatica.

**Inclusion & Diversity**

At Empatica we embrace diversity and inclusion. We have colleagues from 27 different countries, while more than 50% of our team is women (double the tech average). We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.

**Benefits**

Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech

Competitive salary

️ We have offices in Milan City Center and Downtown Boston

Free healthy lunch every day

️ Flexible working hours

Much more