Deal Manager

You will work in partnership with Microsoft’s sales teams and business groups to develop strategies for increasing Azure, Microsoft 365, and Dynamics revenue and accelerating customer satisfaction. We are looking for self-motivated people who love building relationships, analyzing business deals, simplifying complex scenarios, and creating deal pricing and terms which represent a mutual win for customers and Microsoft.

At Microsoft, we believe in what people make possible. Our mission is to empower every person and every organization on the planet to achieve more. Collaborating closely in a diverse and inclusive environment with customers of all sizes.

**Responsibilities**:

- Customer satisfaction and licensing simplification. Work directly and indirectly with the largest customers to assist in determining and approving optimal licensing solutions that meets the customers’ needs while also simplifying the licensing experience and maximizing the revenue opportunity to Microsoft. Communicate customer requirements and licensing information to all levels of Microsoft.
- Empowerment and decision making, broad legal and financial authority, with extensive understanding of concession risks and cost of sales implications. Accountable for making decisions regarding concessions to drive deals to closure but minimizing risk to Microsoft and landing good profitable business.
- Subsidiary engagement. Pro-actively work with various levels of stakeholders to assist them in closing sales, driving consumption of Online Services, develop commercial offerings and analyze customer licensing requirements. Take a leadership role in working directly with sales teams to help determine how to drive the business forward while ensuring that customer satisfaction remains a top priority.
- Interface with the Microsoft headquarters (Seattle) based Product Groups, Legal and Operations to highlight licensing trends and challenges and ensure that the solutions developed meet the short and long term needs of both the customer and Microsoft while minimizing internal costs and any associated liabilities.
- Strategic commercial direction. Contribute to the overall strategic direction of Worldwide Commercial Finance by ensuring effective implementation and landing of strategy and offerings, testing pilots and providing feedback on new licensing strategies for regional and worldwide use.
- Support research and development efforts with the Commercial Deal Making team on a case by case basis. Develop pilots and test potential solutions to financially significant problems involving members from Field Sales, Business Development, Operations, Legal, Product Groups, etc.

**Qualifications**:
**Required Qualifications**
- Master's Degree OR Bachelor's Degree in Business Management, Information Technology, Marketing or related field AND extensive experience in sales and negotiation experience or related work
- OR equivalent experience.
- Direct Sales experience with large government or enterprise customers
- Must be able to support negotiation of large deals at senior customer level (CxO).

**Preferred Qualifications**
- Good knowledge of the marketplace, competition, and specific challenges of major industry sectors driving negotiation behavior
- Must be able to deal with a frequently changing environment, incomplete information, and complex stakeholder structures
- Good analytical, mathematical, and tool skills (Excel, Pivot tables, data manipulation and transformation)
- Excellent communication and negotiation skills required, as well as excellent presentation skills, both internally and customer-facing
- Speak fluent English. The language for communication in all areas will be in English.
- Speak fluent in Spanish or Italian
- Role requires occasional domestic or international travel