Supply Chain and Customer Service Manager

17 ore fa

Milano Sud, Italia Ständler International A tempo pieno

**COMPANY**

Important American branch in the FMCG small household appliance sector

**ROLE**

Improve the efficiency and effectiveness of the supply chain to achieve the highest level of customer satisfaction.

**Responsability**

Promote the performance of the customer service team

Manage and control the Customer Order process up to invoicing, guiding the resolution of any issues.

Owner of local forecasting activities - Interact with the international team of supply / demand planners.

Manage local third-party suppliers to ensure adequate service levels and competitive costs

Material and warehouse management.

Manage inventory levels and ensure alignment of local inventory with parent company.

Provide analysis (operational and economic KPIs), forecast, audit and reporting support to identify recommend and implement cost saving improvements for existing operations.

Coordinate 2/3 people.

**REQUIREMENT**

Bachelor degree in Economics / Management Engineering

Fluent in English

Proficiency in Microsoft office suite in particular **excel**

3-5 years of SAP experience

Previous experience minimus 3+ years

Proactive adaptable and committed

Reliability organization teamworking

Ability to work under pressure

Problem solving attitude

**LOCATION**

SOUTH MILAN

**Experience**:

- supply chain management: 3 years (required)
- SAP: 3 years (required)

**Language**:

- english fluent (required)

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