Director of Food

San Clemente Palace Venice is looking for a Director of Food & Beverage to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled on a private island in the heart of the Venetian Lagoon, **San Clemente Palace**is more than a hotel — it is a sanctuary of timeless elegance, exceptional service, and refined hospitality. We are dedicated to delivering unforgettable experiences in one of the world’s most iconic destinations.

**About the job**

Based at the San Clemente Palace within the Food & Beverage Department in Venice, The Director of Food & Beverage is responsible for shaping and nurturing a workplace culture that attracts, inspires, and supports colleagues at every stage of their journey. This role focuses on developing a positive, inclusive, and high-performing environment that reflects the values and vision of the resort. The Director of Food & Beverage reports to the General Manager.

As Director of Food & Beverage, you will responsible** for the following duties**:

- Lead the strategic direction of all Food & Beverage operations, ensuring alignment with the resort’s vision, brand identity, and guest expectations.
- Oversee the daily performance of all F&B outlets, including restaurants, bars, lounges, room service, and banqueting, guaranteeing smooth, efficient, and high-quality service.
- Ensure financial excellence through effective budgeting, cost control, revenue optimization, and P&L management across the department.
- Drive exceptional guest experiences by upholding luxury service standards, monitoring feedback, and implementing continuous service improvements.
- Collaborate on concept and menu development with culinary and beverage leaders to deliver innovative, high-quality, and guest-centric offerings.
- Lead, coach, and develop the F&B leadership team, fostering a culture of accountability, collaboration, and colleague engagement.
- Ensure full compliance with all hygiene, safety, and health regulations (HACCP), as well as internal brand and operational standards.
- Work closely with other departments (Rooms, Events, Sales, Marketing, etc.) to ensure coordinated service and successful resort-wide initiatives.
- Create and implement promotional strategies to support business goals, including seasonal offers, signature experiences, and special events.
- Champion sustainability and innovation by integrating environmentally responsible practices and staying ahead of global F&B trends.

**As**Director of Food & Beverage**we expect from you**:

- Extensive experience in F&B leadership roles within luxury hotel or resort environments
- Proven track record in team management, budget control, and service innovation
- Strong commercial and strategic thinking with a focus on guest experience
- Excellent communication, interpersonal, and leadership skills
- Deep understanding of global F&B trends and premium service standards
- Ability to work under pressure and adapt to a fast-paced, guest-centric environment
- Fluency in English and Italian; additional languages are a plus
- Hospitality degree or equivalent professional qualification preferred

**Our commitment to you**
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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