Meded Programme Manager

Job Summary The Program Manager supports the Assoc. Director ZBA & Programs to develop & deliver programs with the scope of improving our education offer and/or internal ZBI processes.

**Principal Duties and Responsibilities**:

- Responsible for developing content, delivery, scheduling and reporting for cross-functional projects that enhance the educational offer and internal processes, including but not limited to: Women in Orthopedics and Zimmer Biomet for Residents
- Internal and external communications for programs, including newsletters, LinkedIn, ZBI network, Loop
- Together with consultant management team, oversee onboarding process for faculty consultants directly related to programs, including due diligence, contracts, engagement orders and processing
- NPI Education Plans: develop a standardized NPI education plan across ZBI together with Training Managers, Segment Leaders and ZBI Team
- Measuring effectiveness: standardize metrics across in-person and digital channels, continuous evaluation & reporting of effectiveness outcomes
- Work with internal and external stakeholders including Surgeons, Brand Managers, regional RVP’s, Segment Leaders, Country Managers, Legal, Compliance, Event Management and Zimmer Biomet Senior Management to develop and deliver high-quality educational programs
- Provide regular systematic project reports on progress to ZBI LT/Senior Management
- Enhancement of analytics and reporting to align key indicators, reflect changing needs & new metrics in standard monthly reporting
- Primary contact for all reporting related requests to ensure data source is standardized and numbers are aligned across all team members and reporting channels

**Personal skills requirements**
- Strong oral and written communication skills
- Ability to manage and meet deadlines.
- Excellent organizational skills.
- An analytical mindset with problem-solving skills
- Demonstrated ability to manage effectively and sensitively HCP relationships.
- Willingness to train and educate other members of the Zimmer Biomet Institute team on specific skills
- Willingness for extensive travel time
- Must be mature in outlook, enterprising, diplomatic, and proactive at solving problems
- Demonstrated ability to manage effectively and sensitively relationships with all ZB team members.

**Expected Areas of Competence**:

- 7-10 years’ experience working directly with customers, opinion leaders, technical experts and professional staff in medical devices or healthcare.
- Experience in planning and delivery of medical education and promotional events, and generating new ideas to streamline operations and enhance efficiency.
- Extensive experience of Orthopedic products and procedures
- Demonstrated ability to manage effectively and sensitively HCP relationships and third party communications.
- Excellent interpersonal skills for working alongside staff and other stakeholders in the organization. - Demonstrated project management experience Languages
- Fluent in English
- Experience of other European languages would be an advantage

**Education/Experience Requirements**:
Bachelor’s degree, preferably including formal studies in healthcare, education and/or business required.

**Travel Requirements**:

- 60%

**Our offer**:
**Zimmer Biomet Offers You An Exciting Position With Good Career Prospects In a Fast-growing International Business, And a Competitive Remuneration Package**
- hybrid work model, Possibility to work from home
- Possibility to grow, develop and be promoted within a Team
- Contract of employment: 3 months trial period, prolonged for indefinite period of time
- Competitive base salary
- Corporate bonus
- Meals at work (lunch card)
- Multisport card
- Medical care in LUX MED
- Life & accident insurance
- Holiday supplement
- International working environment
- Friendly atmosphere