Transcon Agent

Descrizione dell'azienda
“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

Descrizione del lavoro
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department (domestic road service solutions).
**Major Duties and Responsibilities**
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace TRANSCON Files and reporting
- Use export TRANSCON Workflow on daily basis
- Ensure accurate and timely client and vendors billing.
- Ensure delivery of freight and timely clearance when applicable
- Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
- Contribute to maintain good relationships with suppliers
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Meet KPI standards in accordance with the Company’s procedures
Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes**:_Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary._**

Qualifiche**
Knowledge**:

- 2-3 years related experience and/or training or equivalent combination of education and experience
- Understanding of road documentation process a plus
- Hazardous Materials certification (preferred)
**Skills**:

- Pro-active, strong organizational skills.
- Good Microsoft Office skills (Excel, Word etc.)
- Fluent in English, written and spoken
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
**Behaviours**:

- Positive and willing to help attitude

Informazioni aggiuntive
Expeditors offers following benefits
- Employee Stock Purchase Plan
- Training and Personnel Development Program
**Reporting Structure**
- Transcon Lead Agent/ Supervisor

All your information will be kept confidential according to EEO guidelines