WMS Solution Delivery Specialist

**GXO partner in the logistic innovation of Kering, global Luxury group, is looking for a resource to be hired as WMS Solution Delivery Specialist for the Trecate headquarters in the province of Novara.**

**The selected resource will participate in an ambitious project combining technology, automation and sustainable innovation.**

**WMS Solution Delivery Specialist**

**Responsabilies**:

- Follows up solution implementation and ensure consistency between initial requirement and final delivery;
- Leads test phases for internal functional test and customer validation;
- Participates to test plan definition, design and execute test scripts;
- Supports operation in processes understanding, adoption and Acceptance Testing;
- Be the point of contact between the software factory and business operation;
- Configures the WMS parameters in support of functional and technical changes;
- Highlights gaps and share solution proposal;
- Reports bugs, support in identifying problems and provide resolutions using root cause analysis;
- Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;
- Explains processes designed and new functionalities to operation key users;
- Monitors progresses and reporting according to KPI’s identified;
- Communicates and exchange with the customer and internal stakeholders.

**Requirements**:

- Bachelor’s degree minimum, Master’s preferred. In Information Systems, Computer Science or Engineering.
- Preferible 1-2 years in software delivery.
- Demonstrate attention to detail, problem solving.
- Strong aptitude for understanding and analysing large amounts of data from multiple sources.
- Present organized and thorough information and data appropriate for intended audience.
- Ability to be summarize and be concise.
- Provide timely and professional support to all internal/external customers and vendors.
- Plan regular self-workload in a dynamic environment where priorities can quickly change.
- Experience with Jira, Confluence and Xray is a plus.
- Team-oriented. Consults with team members and management as needed to complete assigned responsibilities.
- Comfortable working in a matrix environment Establish and maintain effective, collaborative work relationships both internally and externally.
- Fluent in Italian and English. Any additional European language considered an asset (ideally french).

**What we offer**:
More information on the role, type of contract and working hours will be provided during the interview. An ad hoc insertion plan will be created in relation to the role to be filled.

**GXO**
**Logistics at full potential.**
**Logistics done differently.**
**Be part of something big.**

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.