QA Team Leader

Company Description
**Dear Quality Automation Team Leader**, welcome to our mission;
We are Docplanner Tech, a group of people working in Engineering, BI, & Product teams across the globe, driven by the Docplanner Groups' mission to **make the healthcare experience more human **for our patients, doctors, and clinics; and we do it well. We are a leader in 13 countries (and growing), creating a** SaaS **tool for over **130k** **active doctors**, who are directly connected to our **marketplace,** which is trusted by over **80m patients**, monthly.

We **keep it simple **and focus on what matters most. Patients easily book a visit and experience healthcare as it should be**:humane.** And doctors grow their office and dedicate time to help their patients, all whilst we cover the administration, so they don’t have to

**Why Docplanner Tech? **Because nothing feels better than working on the good side of tech. You go to bed knowing that you make the world a better place and that your talent is aligned with what you believe in. What’s more? We do this with fierce passion, absorbing inspiration and radiating ideas. Defining goals, and as **entrepreneurs**, having the autonomy and space to experiment since we are encouraged to not be afraid to fail.

We love what we do together. This is no joke; Docplanner Tech really is this special If you don’t believe us, check out our Glassdoor.

**Job Description**:
**We’re looking for a Quality Assurance Team Leader to join our Triage** to be a part of company cultural change toward better quality. We're also the mentor and responsible for the overall team health and growth in terms of people.

**What will you do with us?**
- Proposing improvements or changes to the current process and bug flow management
- Cooperating and influencing other leaders to improve development quality
- Gathering needed data and statistics toward defining key valuable metrics (quality over quantity)
- Identifying major pitfalls and quality gaps affecting product quality
- Explaining and promoting the ideas and improvements that the team made
- Gathering needs and concerns from other teams
- Prioritizing the scope of work for the team
- Ensuring that SLAs comply
- Performing 1:1s meetings with members team to give feedback, keep each other in the loop, resolve issues, give them your support and go with them in their professional development and help them grow in their roles.
- Anticipating, identifying, and eliminating blockers in the team
- Developing and spreading a culture of quality across the company
- Ensuring guidelines, best practices, and standards
- Collaborating with other leads and engineering managers to raise company-wide product and process quality

**Qualifications**:

- 2+ years experience in managing development teams: mentoring, professional development, motivation, recruiting, and onboarding
- Strong hands-on experience in QA processes and practices
- Experience working with multiple stakeholders (e.g., product managers, support, developers)
- Strong understanding of modern software development methodologies and processes
- Great communication skills, both written and verbal, in English
- Proven ability to promote company-wide quality culture
- A strong feeling of responsibility and ownership
- Ability to communicate and negotiate with key stakeholders
- Excellent attention to detail

Additional Information
- ** A competitive salary adequate to your experience and skills is between €55,000 and €68,000.**
The range is broad to accommodate our roles for all levels of experience, but we will show you the career ladder to decide what your skills are and what impact you will bring. **Your salary will be, now and always, 100% transparent to you**.
- ** Share options plan** after 6 months of working with us
- ** Remote** work or hybrid work model, with Barcelona, Warsaw, and Rome hubs.
- ** Flexible** working hours (like, for real), plus a Summer intensive schedule every day of July and August
- ** Private healthcare **plan with Adeslas for you and subsidized for your family (medical and dental), plus employee access to Docplanner Care, our premium patients portal.
- ** 23 paid holidays**, exchangeable local** bank holidays**, plus an **additional paid holiday** on your birthday or work anniversary.
- ** Relocation support** to either Spain or Poland (we handle the bureaucracy, so you don’t have to)
- Free **English** and **Spanish** classes.
- ** Access to hundreds of gyms** for a symbolic fee in partnership for you and your family with Andjoy
- ** Flexible remuneration** and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings
- ** 20% time rule**, enabling you to spend 20% of your working hours on your **development.**

**_ We are committed to promoting equal opportunities in employment_**_. _**_All job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital