Director of Sales and Marketing

Summary

Hyatt Centric Milano Centrale is looking for a Director of Sales and Marketing.

This position is a highly visible role with exposure to Senior and Corporate leadership. Reports directly to the General Manager of the Hotel.

**Essential Functions and Responsibilities**
- Has responsibility of the Sales and Marketing Budget/P&L inclusive for the revenue forecasting, advertising, marketing, public relations, developing, and writing business plans, and ownership engagement. Manage sales departmental budget and expensive, analyzes and controls.
- Ability to understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.
- Integral part of the hotel’s strategy team; must be a dynamic and innovative thinker for optimal impact
- Train and monitor the group contractual agreement process, business evaluation, rate quotes, reactive and proactive business efforts
- Direct leadership of the marketing, communications and agency partners; Confident and knowledgeable in public relations and marketing strategies to drive direct business
- Design, implement, and facilitate the annual marketing plan for the hotel. Identifying the challenges in each year throughout the booking cycle and developing a plan with tactics to address the concerns.
- Develops and implements strategic sales action plans and forecasts in conjunction with the Revenue team to achieve Hotel revenue objectives.
- Coordinates with Hyatt sales force on a Regional and global level expenditures of the sales to conform to Hotel budgetary requirements.
- Devise new ways to expand the client base through prospecting, marketing and cultivating key relationships.
- Potential to attend major travel, trade and corporate functions and conduct sales trips based on business priorities which may include travel on weekends and evening events
- Plans and arranges Fam Trips and in-house site inspections
- Building and maintaining strong client relations and developing accounts to increase market share across all revenue streams
- Manage the hotel sales contracts and achievement of the hotel revenue plan
- Create and present Hotel’s results in monthly asset management meetings
- Interact with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation

**Qualifications**:
**Specific Job Knowledge, Skills, and Abilities**:

- 6 years or more of progressive hotel Sales experience (typically with Hospitality field)
- Strong marketing background
- Availability to travel worldwide and handle/manage different market/segments
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Results driven, energetic, and focused
- Service oriented style with professional presentations skills
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in Italian and English.
- Must be proficient in Microsoft Word and Excel
- Ability to learn Hyatt tools and systems and integrate them in the daily routine tasks

**We offer**:

- An entry to the Hyatt Family, a place where we care for people so they can be their best;
- 12 free nights at Hyatt hotels globally every year and Discounts at our F&B outlets;
- Welfare Program
- Personal development plan, in order to reach your full potential
- A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best