Account Executive

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for an **Account Executive.**

Our Account Executives are responsible for driving growth and retention for smaller-sized net revenue customers’ accounts. Their primary focus relies on building relationships and routines which retain the business while through qualification uncover potential growth opportunities within their account base.

As Account Executive, you are responsible for increasing branch revenue by developing existing accounts with a measured cadence of customer contact, working with pricing teams to ensure market competitiveness, enhancing revenue through process improvements and customer adhesion by cross-selling new products or services.

**DUTIES AND RESPONSIBILITIES**

The duties and responsibilities of this position consists of, but are not limited to, the following:
**Business Development**:

- Builds credible and personalized relationships at multiple levels across functional departments within the customer supply chain
- Leverages networks to collaborate on the solution and pipeline development of product, mode, or service line opportunities
- Conducts regular business reviews as needed by the account to uncover new opportunities for growth, increase sales, and retain and grow the business
- Proactively manages customer pricing strategy by leveraging internal tech and tools
- Expands market share by driving a qualification process with an active opportunity pipeline in Atmosphere
- Communication plan to provide timely and relevant updates on the market and CHR

**Customer Experience**:

- Acts as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization of resources
- Manages to customer performance expectations by ensuring quality execution against collaborating with internal partners to identify and resolve issues in a timely manner
- Participates in account implementation and transition from sales team

**Efficiency & Financial Accountability**:

- Proactive reviews of financial results, volume, and service performance reports and reacts appropriately to create efficiencies and drive continuous improvement

**QUALIFICATIONS**

Required:

- Previous experience in global forwarding in operations and/or inside sales
- Fluent in English and Italian

Preferred:

- Passion for sales and building customer relationships
- Attention to detail and strong analytical skills
- Strong written, verbal, and presentation communication skills, including the ability to persuade, motivate and influence others
- Ability to define, develop and document business processes and procedures
- Driven, enthusiastic, persistent, confident, highly motivated and results focused
- Values a diverse and inclusive work environment

**Why Do You Belong at C.H. Robinson?**:
Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping thereJoin us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.