International Customer Advisor

**Important: This position is only open to individuals willing to live abroad, work on-site (no remote work), work in an entry-level call center role, and use English on a daily basis. Please read the requirements carefully before applying.**

Do you dream of living abroad, but don't know where to start?

We help you secure your adventure abroad before you even leave

**What we offer you to make your international experience a success**
- **Secure your new job before you leave**, thanks to our online recruitment process
- Save money: the **plane ticket** is refunded
- Easily find an **accommodation** with the help of the company on site
- **Simplify your administrative procedures** with the support of the company, even if you don't speak the local language
- **Live an experience that will make you evolve quickly**, both professionally and personally

**Why choose international adventure?**
- Discover a **new culture**:

- Working in an **international environment**:

- Improve your level of **English**:

- Meet people from all over the world and expand your **international professional network**:

- Start a new professional career, successfully retraining, taking a gap year or a sabbatical year abroad
- **Enrich your CV** with a customer experience appreciated throughout Europe
- Enjoy a good **quality of life** in a large, dynamic European city
- Live an experience that will make a difference in your professional career_

**We are hiring for this position: International Customer Advisor M/F/X abroad in Italian and English**

Work in the company's offices in one of these cities:

- **Lisbon**: Portugal
- **Athens**: Greece
- **Porto** : Portugal

**Your daily mission**
- Manage questions, complaints and requests for information
- Ensure the monitoring and updating of customer files
- Offer suitable solutions and build customer loyalty
- Respect internal procedures and quality objectives
- Forward complex requests to the relevant departments

**The profile we are looking for**
- Level C1 or native in **Italian** (mandatory)
- Level **intermediate in English**B2 minimum (required)
- Availability to work according to a **rotating schedule**: 5 days a week, 2 days off, flexible hours sometimes including Saturday and Sunday (mandatory)

**- Reside in one of the cities mentioned** or be ready **to relocate** (mandatory)
- Hold a **high school diploma** or equivalent (required)
- Commitment to **6 months minimum** (mandatory)
- **Passport/ID card from a European Union country** Or **specific work permit for the country of work** (mandatory)
- Comfortable with computers (Appreciated)
- Experience in customer service, call center, receptionist, support or customer contact (Appreciated)

**All information provided (diplomas, language level, availability, etc.) will be verified during the recruitment process.**

**✘**You are NOT comfortable working in English

**✘**Are you looking for a teleworking position?

**✘**You are NOT available for at least 6 months

**✘**You do NOT want to work in a call center or open space

**✘**You do NOT like customer contact

**✘**You do NOT want to take an entry-level position

**✘**Your salary expectations exceed the stated range

**✘**You do NOT want to live in one of the cities offered

**What you will gain**
- Gross monthly salary between €1,000 and €1,300, in line with the cost of living on site and the entry-level position
- Mutual insurance with employer coverage (supplementary health insurance)
- Initial training for effective job placement
- Join a dynamic company offering an **opportunity for rapid professional career development**:

- Opportunity to represent a recognized **international brand** in the customer relations sector
- Opportunity to expand your professional network across Europe

**Workster: Your partner for an international career**
- We connect talents with renowned international companies
- You will be directly hired by one of our clients
- We support you throughout the recruitment process to maximize your chances of success

**Simple and quick recruitment**
- Pre-selection interview
- Online tests
- Final interview

**Our commitment to diversity**

**Ready to boost your career?**
- Our recruitment team is here to help you land your next job_

Pay: €1,000.00 - €1,300.00 per month

Application Question(s):

- What is your Italian language level?
- English will be used during all interviews, trainings and daily internal communications.

Are you truly comfortable having full professional conversations in English for 30 minutes or more, without switching to another language?
- What is the highest diploma or degree you have officially obtained? (high school diploma, License, Master or other?)
- When are you available to start a new position? Please choose one of the following and specify if needed:
1. Immediately

2. From a specific date: (please specify the date)

3. After a notice period of: (please specify how long)

4. If you are unsure, please give your best