Site Quality Manager

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

**Research & Development**:
In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

**About the role**:
You’ll lead the end-to-end Quality, Compliance, and Risk Management agenda at Reckitt’s Mira site - one of the company’s largest and most complex production facilities in Europe, producing sanitizers and household products. This role ensures full compliance with internal and external standards while building a culture of quality ownership, continuous improvement, and digital simplification to enable business performance, consumer trust, and GMP excellence.

**Your responsibilities**:

- Define and deploy the site’s Quality strategy in alignment with Reckitt’s global and regional standards, legal requirements, and ISO certifications (ISO 9001, ISO 13485, BPF, GMP, REACH)
- Ensure full audit readiness through robust QMS oversight and active management of internal, customer, and authority inspections (e.g., Italian MoH, notified bodies)
- Maintain strong documentation, deviation management, product release, change control, and CAPA processes, ensuring traceability and transparency via platforms such as SAP, Veeva, and Optiva
- Lead an advanced, highly automated QC operation, enabling efficiency, compliance, and data-driven product control
- Oversee analytical and microbiological laboratory activities, ensuring timely release, method compliance, and continual calibration of lab instruments
- Drive improvements in automation and digitization within the laboratory and in partnership with manufacturing
- Sponsor and drive Quality improvement projects across the site, including simplification of procedures, automation, and digital system optimization
- Collaborate on the execution of broader site programs, productivity initiatives, and deployment of digital factory solutions
- Identify and proactively mitigate quality risks by ensuring early detection, root cause analysis, and preventive actions
- Represent Reckitt in inspections and lead site-level responses and governance aligned with legal, customer, and internal standards
- Lead and coach a multidisciplinary quality team, fostering a culture of ownership, learning, and operational excellence

**The experience we're looking for**:

- Degree in Chemistry, Pharmacy, Engineering, or related technical field (Industrial Chemistry preferred)
- Minimum 8-10 years of experience in Quality roles, with at least 3 years in a site leadership position
- Strong knowledge of ISO 9001, 13485, GMP, and related quality and regulatory frameworks
- Strong problem-solving and data-driven decision-making skills
- Solid experience in managing audits, QMS deployment, and operational excellence programs
- Familiarity with modern Quality tools and systems (e.g., Veeva, Optiva/PLM), statistical tools (e.g., Minitab, JMP), MES systems, and ERP tools (e.g., SAP).
- Fluent in English (written and spoken), Italian and other language skills are a plus
- Excellent analytical thinking, problem-solving, stakeholder management, and cross-functional leadership

**The skills for success**:
Leadership and Influence, Strategic mindset with operational agility, Risk-Based Thinking, Digitalization, Coaching and Development.

**What we offer**:
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through ou