Guide and Tour Leader Coordinator

4 giorni fa

Verona, Italia Meeters A tempo pieno

Who we are

Meeters is building a new way to interact with people by leveraging technology. We have created a community that provides a platform for socializing and meeting new people with the same interests, spending quality time together.

What will you do? Role highlights
- Identify, recruit, and select new guides and tour leaders that meet Meeters' high standards.
- Maintain high levels of engagement with guides and tour leaders, ensuring their satisfaction and involvement.
- Manage commercial relationships with guides and tour leaders, negotiating favorable terms for both parties.
- Review and approve guides' proposals, including texts and photographs, ensuring they meet Meeters' quality standards.
- Monitor and evaluate the performance of guides and tour leaders, providing continuous feedback and support for improvement.
- Collaborate closely with the Travel Team to ensure alignment of information, tools, and processes.

**Requirements and Attitude**:

- Bachelor’s degree in travel, tourism, or an equivalent field;
- Minimum of 2 years of experience in the travel industry or similar roles;
- Excellent negotiation skills and knowledge of negotiation methods;
- Experience in selecting and managing tour guides;
- Strong customer service skills and problem-solving abilities;
- Ability to multitask and work flexible hours when required;
- Excellent communication and synthesis skills;
- Fluent in Italian and English;
- Dynamic, proactive, flexible, curious, and committed to teamwork;
- Integrity and professionalism respected by colleagues.

**Nice to have skills**:

- Wide portfolio of contacts among guides and tour leaders;
**Company benefits and environment**:

- You will not get bored doing the same thing every week: we always have new projects related to our core product in the pipeline;
- You will have the opportunity to learn and stay updated on the latest cutting-edge technologies and processes;
- Our average age is 31, and we are building a working environment based on our generation’s values: flat hierarchy, open for dialogue and feedback, inclusive, cooperative, with a no-discrimination policy;
- We believe in constant updating, which is why we will provide you with the resources you need to keep learning and updating;
- You will be part of a team and join us during off-site activities;
- Competitive salary with dynamic progression based on your personal contribution to the team’s results;
- You will be based in our Verona office 4 days per week to connect with the rest of the team and ensure continuous alignment;
- Casual dress code enjoying the comfort of our wonderful new office equipped with all necessary amenities;
- Free events or trips, if you decide to join us as a Meeters Ambassador during the weekend.

If you are passionate about travel and connecting people, and want to be part of a growing organization, send us your resume and join Meeters

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