Manager External Quality

**Job Function**:
Quality
**Job Sub Function**:
Quality Assurance
**Job Category**:
Professional
**All Job Posting Locations**:
Dublin, Ireland, Latina, Italy, Leiden, Netherlands, Ringaskiddy, Cork, Ireland, Schaffhausen, Switzerland, Turnhout, Antwerp, Belgium

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

J&J Innovative Medicine is recruiting for a **Manager External Quality - External Contract Labs** reporting to the Director Eternal Quality.

**Objectives and Responsibilities**
- Drives Quality Assurance, Compliance and Technical Support for External Quality contract laboratories (ECLs) within the Pharma R&D organization and Janssen Supply Chain, primarily in EMEA and APAC regions.
- This position serves in teams or major cross-functional project initiatives at the Divisional and the J&J companywide level with regard to management of the external contract labs used globally. Closely works together with other J&J sector leads for external contract labs, Internal JSC-QC Lab representatives, DPDS, Site Quality leads, Product Quality management, Global Quality Lab Systems, Global Procurement and other stakeholders.
- Supports the EQ-ECL function Leader in the selection, development and management of External Contract Labs globally.
- Responsible for the end-to-end Quality and Compliance oversight of external contract laboratories (ECLs).
- Supports and implements the strategy for continuous improvement of the external contract lab management processes.
- Supports the Pharma consolidation plan of external contract labs within DPDS and JSC-QC labs including increased usage of Preferred Partner networks.

**Main Duties/Additional Duties/Sphere of authority**
- Active role in the support of new company acquisitions’ onboarding of new ECLs, and associated Q&C remediation efforts, where the Manager will work closely with the various EQ, PQM, DPDS and JSC-QC/QA groups towards effective and timely qualification, and resolution of issues that may surface.
- Lead qualification activities of ECLs, by performing on-site and remote audits, develop corrective action plans to remediate deficiencies.
- May be involved in quality oversight for day-to-day ECL activities, primarily deviation and CPA management (e.g. Vaccines). Will support escalations, as required.
- Manage all utilized systems to ensure deviations are closed in time for release and stability.
- Independently solve issues as well as solving issues with key stakeholders like Subject matter experts from Analytical development or other EQ Account owners.
- May partake in the Vaccines or other platform programs’ Q&C initiatives at the ECLs.
- Ensure timely and proper reporting to partners and stakeholders.
- Position may require flexibility in working schedule on occasion, in order to provide cGMP assistance and quality oversight.
- Responsible for development, negotiations, execution and maintenance of Quality Agreements with the different External Contract Laboratories.
- Pro-actively identify risks at the external contract labs, escalate critical to quality issues in a timely manner and lead resolutions. Monitors compliance of external contract labs through tracking and trending metrics resulting in up to date Risk Register.
- Drive periodical Business Review meetings with preferred external contract labs in order to review strategy; metrics; expectations; share best practices; business acumen; further integration with Janssen Quality Systems.Implement the yearly external contract lab audit schedule and receive approval of site auditors to participate within the audit program. Travel to External Contract Lab sites to conduct audits, provide cGMP assistance and quality oversight

**Minimum qualifications**:

- A minimum of a Bachelor’s or equivalent University degree is required, with a focus in engineering, science or an equivalent technical discipline preferred
- A minimum of 6 years experience in Pharmaceutical, Medical Device or Biotech regulated environment (e.g. FDA)
- A minimum of 2 years of experience in Pharma Quality Control or Analytical Development laboratories or closely related experience
- Extensive experience in Quality Assurance, Quality Control and/or Compliance.
- Ability to develop Quality Systems and provide cGMP compliance support to ECLs
- Knowledgeable of FDA/EMA regulatory requirements applicable to biologics and/or pharmaceuticals’ testing is required.
- Ability to independently manage work to meet project objectives and timelines
- Ability to work within multiple cross functional teams with glo