Client Advisor

Codice di riferimento: 93566**Client Advisor**:

- Milano, 25, IT- PermanentFondata nel 1860 a Firenze come laboratorio, bottega e successivamente scuola di orologeria, Panerai è rinomata per la produzione di strumenti di alta precisione per la Marina Militare Italiana con un occhio di riguardo all’innovazione e alla funzionalità. Protette come segreti militari, queste creazioni sono state lanciate sul mercato internazionale solo quando il marchio è stato acquisito dal gruppo Richemont nel 1997.

Oggi, la Maison continua a evolversi attraverso la ricerca dell’avanguardia, la sostenibilità e la valorizzazione degli eroi moderni, con un team che unisce con passione lo spirito italiano all’eccellenza orologiera svizzera, in puro spirito Panerai.

**CLIENT ADVISOR - PAN**

**Would you like to be a modern Hero?**

Founded in 1860 in Florence as a workshop, shop and subsequently school of watchmaking, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the international market when the brand was acquired by Richemont Group in 1997.

Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.

To reinforce our Retail team, we are currently recruiting a **CLIENT ADVISOR**

**YOUR MISSION**

As a dedicated member of the Milan team, the Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy.

As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.

**HOW WILL YOU MAKE AN IMPACT?**
- You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
- You will demonstrate a strong sales mindset and identify business growth opportunities
- You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio
- You will support after-sales clients with helpful solutions in accordance with Maison
- procedures
- You will become a brand ambassador and build a network of high potential clients

**HOW WILL YOU EXPERIENCE SUCCESS**
- With your _empathy_ and _natural curiosity_, you will offer an unforgettable client experience and build a loyal client relationship
- With your _strong experience in sales_ and _passion for watches_, you will be able to reach the sales target and contribute to the team objectives
- With your _innovative ideas_ and _never-ending creativity_, you will contribute to pushing the boundaries and developing memorable events and client activation
- With your _digital skills_, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
- Using your _excellent structural and organisational skills_, you will manage the boutique’s operations following the procedures and policies.

**HOW DO WE KEEP YOU SMILING?**
- You will be part of a dynamic Maison where your skills and talents will be recognized
- You will share with us the same values such as “enriching communities, care attitude, continuous improvement, efficient accountability”
- You will work in a multicultural team and develop international experience
- You will navigate with us on our sustainability journey
- You will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group

**INTERVIEW PROCESS**
- 2nd Stage_ - Interview with the Boutique Manager
- 3rd Stage_ - Interview with the HR Manager and Brand Manager

**Would you like to be a modern hero?**

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