Marketplace & B2B Manager

ITALY

TREVISO

MARKETING

DIGITAL

07/08/2025

**MARKETPLACE & B2B MANAGER**:
**Responsibilities**:

- Key Responsibilities:
Marketplace Strategy & Leadership
- Lead and manage global marketplace operations (Amazon, eBay, Rithum, Veepee, etc.) and support local teams in executing also independently with local players
- Identify test and integrate new platforms across B2B and B2C environments
- Monitor performance and define roadmap for international marketplace expansion and innovation
- Cultivate strategic relationships with platform partners (Director to C-level), acting as the primary point of contact for commercial and operational matters

Social Commerce Execution
- Work in close synergy with the HQ teams to unlock the full business potential of media-driven marketplaces (e.g. TikTok Shop, Instagram Shopping)
- Define executional frameworks for social commerce, from campaign integration to fulfillment alignment

Technical & Operational Integration
- Maintain a pipelines of priority marketplace to full centrally integrate
- Collaborate with eServices/IT to ensure smooth system integration (product feeds, APIs, data sharing)
- Ensure tax, credit, and compliance processes in alignment with Finance and Legal teams
- Optimize marketplace-specific Customer Service and Logistics & Fulfillment operations

Business Development & Data-Driven Decision Making
- Act as both business developer and analyst: monitor marketplace KPIs, identify growth levers, and propose actionable improvements
- Deliver insights from marketplace trends to Retail Account managers and product development supporting innovation and assortment planning
- Develops KPIs and dashboards (sales, conversion, AOV, returns, reviews)
- Generates regular reports with actionable insights and runs regular Business Rreview Meetings with key stakeolders
- Negotiation & Contract Management
- Lead negotiations with marketplaces to secure favorable commercial terms, advertising packages, and visibility agreements
- Ensure compliance with contractual terms and platform policies across all channels
- ____________________
Cross-Functional Collaboration
Work closely with internal teams to ensure alignment and successful execution:

- Marketing & Brand - for brand consistency and campaign synergy
- Customer Care - for escalation processes and marketplace-specific support
- Supply Chain - to ensure delivery excellence and stock visibility
- Tax & Credit - to guarantee fiscal compliance and financial alignment

**Job Profile**:

- Profile Requirements
- 5-7 years of experience in eCommerce or digital roles, with minimum 2 years directly managing marketplaces
- Strong technical and operational know-how of marketplace platforms and integrations
- Strategic thinker and hands-on executor, able to work in fast-paced environments
- Excellent communication and influencing skills — able to navigate complex internal and external stakeholder dynamics
- Proven ability to work cross-functionally and lead transversal projects with global and local teams
- Strong analytical mindset; capable of turning data into actionable insight
- ____________________
Why Join Us?
This is a unique opportunity to drive the transformation of our digital commerce strategy, blending B2B growth with the acceleration of global marketplaces and emerging social commerce. You’ll work at the intersection of digital innovation, commercial execution, and operational excellence.
- Benefits:

- Dynamic Environment: Work in a fast-paced and challenging environment
- Impactful Work: Make a real difference in the quality of products that millions of people use every day
- Competitive Salary: Be rewarded for your expertise and dedication
- Growth Opportunities: Develop your career within a leading global company
- Wellbeing initiatives (engagement survey, welfare program, company restaurant, health insurance)
- Work-life balance (flexible work hours, smart working)
- Partnerships and shopping programs (special price for company products, external partnerships & discounts, smart lockers)

We are an Equal Opportunity Employer, we reject and condemn any form of discrimination including discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions and religious beliefs, and membership of associations and trade unions.