Senior Technical Support Operations Manager
2 giorni fa
Napoli, Italia
GetFast IT Operations & Support SRL
Tempo pieno
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Company Overview:
GetFast IT Operations & Support SRL provides technical support, IT operations, and infrastructure management solutions for business and enterprise clients.
Key Responsibilities
:
- Oversee technical support operations and IT service workflows
- Manage support teams, escalation handling, and system issue resolution
- Monitor service performance, operational KPIs, and response times
- Coordinate with infrastructure and technical operations teams Requirements:
- Experience in IT support or technical operations management
- Strong leadership and troubleshooting skills
- Knowledge of IT systems, networks, and service management processes
- Degree in Information Technology, Computer Science, or related field preferred Retribuzione: €48.000,00
- €75.600,00 all'anno Benefit:
- Cellulare aziendale
- Computer aziendale
- Parcheggio libero
- Snack gratis
- Supporto allo sviluppo professionale Sede di lavoro: Di persona
Key Responsibilities
:
- Oversee technical support operations and IT service workflows
- Manage support teams, escalation handling, and system issue resolution
- Monitor service performance, operational KPIs, and response times
- Coordinate with infrastructure and technical operations teams Requirements:
- Experience in IT support or technical operations management
- Strong leadership and troubleshooting skills
- Knowledge of IT systems, networks, and service management processes
- Degree in Information Technology, Computer Science, or related field preferred Retribuzione: €48.000,00
- €75.600,00 all'anno Benefit:
- Cellulare aziendale
- Computer aziendale
- Parcheggio libero
- Snack gratis
- Supporto allo sviluppo professionale Sede di lavoro: Di persona