Client Advisor

1 settimana fa

Roma, Italia Louis Vuitton A tempo pieno

POSTE

Come Client Advisor, sarai ambasciatore del marchio e il tuo compito sarà assicurarsi che ogni cliente venga trattato secondo la promessa Louis Vuitton. Cercherai di scoprire le esigenze di ogni cliente e di guidarlo attraverso il marchio. Sarai proattivo nel raggiungere i tuoi clienti al fine di conseguire gli obiettivi individuali e di squadra.

ATTIVITA’ E RESPONSABILITA’
- Raggiungere gli obiettivi individuali e di squadra essendo responsabile dei risultati di vendita;
- Accogliere ogni cliente e fornire la migliore Client experience;
- Supportare i clienti nell’acquisto di tutti i prodotti LV;
- Sviluppare con i clienti relazioni a lungo termine, sfruttando i diversi strumenti di clientelling, al fine di promuovere la fedeltà al brand LV;
- Dare il massimo nel lavoro di squadra e partecipare a tutte le attività che contribuiscono al raggiungimento degli obiettivi generali della boutique;
- Imparare a padroneggiare il Brand e avere un’approfondita conoscenza del prodotto;
- Rispettare gli standard del marchio Louis Vuitton in termini di cura e di comportamento;
- Seguire le politiche e le procedure della società.

PROFIL

REQUISITI
- Precedente esperienza retail;
- Spiccate abilità di clientelling;
- Commercial Mindset;
- Curiosità, Empatia, Agilità, Commercial Mindset;
- Passione per il Brand Louis Vuitton;
- Ottime capacità relazionali e di teamworking;
- Flessibilità e problem solving;
- Disponibilità nei fine settimana;
- Inglese fluente, la conoscenza di altre lingue sarà considerata un plus

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