Land Experience Sales
2 settimane fa
Excursion Sales Specialist - International Cruise Ships
Location: Onboard international cruise ships (various global destinations)
Contract Type: Fixed-term (approx. 5 months ±1 month)
Start Date: Upon completion of onboarding and training
Working Hours: Full-time, shift-based (8-11 hours/day, including weekends)
**Salary**:
- Monthly gross: €1,750
- Bonus: €518
- Total Monthly Gross (including TFR/13°/14°/Leave/Additional Leave): €2,268
Accommodation & Benefits:
- Shared double cabin onboard
- Travel to/from ship covered by employer
- Onboard meals included
- Access to crew facilities (gym, beach, bar, internet lounge)
- Crew discounts and visitor passes for family/friends
- Opportunities for professional development and promotion
- Supportive, inclusive, international work environment
**Job Description**:
As an Excursion Sales Specialist, you will promote and sell destination tours and excursions to guests onboard, assist during onshore activities, and ensure customer satisfaction and safety throughout the journey.
Key Responsibilities:
- Sell and promote excursion packages aligned with revenue targets
- Support guests during excursions, including logistics and coordination
- Prepare tour materials (tickets, maps, stickers, etc.)
- Report guest interests, requests, and feedback to the Tour Manager
- Provide language assistance during excursions when needed
- Monitor guest behavior and ensure safety protocols are followed
- Assist injured or ill guests during excursions according to company procedures
**Requirements**:
- High school diploma in Tourism, Languages, or related field (Bachelor’s preferred)
- Previous experience in Sales; experience in selling excursions, tours, or services is highly valued
- Fluency in English and Italian (spoken and written)
- Fluency in German OR strong sales experience (especially in excursions/services/tours)
- Proficiency in a fourth language such as Spanish, Portuguese, or Chinese is an asset
- Confident using Microsoft Office Suite
- Proactive, with strong teamwork and problem-solving skills
- Availability to live and work onboard for the full contract period
- Willingness to complete mandatory STCW safety training (~10 days in passport country)
Employment Conditions:
- Seasonal / Contract-based
- Full-time, shift-based work including weekends
- Travel, meals, and lodging covered by the employer
- Social insurance provided according to maritime labor conventions
**Job Type**: Contract
Contract length: 5 months
Pay: €1,750.00 - €2,268.00 per month
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