Sales Assistant

**THE HISTORY AND VISION OF Onitsuka Tiger** Onitsuka Tiger was born in 1949 as a sports shoe brand. The company continued to evolve until 1977, actively incorporating innovative ideas and technologies. In 2002, the company was reborn as a fashion brand in search of a more sophisticated style. Shoes that were once used for competitions were updated to shoes for town use, and they became loved as fashion items. Newly designed clothing and bags also express Onitsuka Tiger's commitment to both traditional detailing and a fashion mindset. Onitsuka Tiger is now undergoing a further evolution. It is positioning itself into a "premium fashion brand. This premium is not about the price of a product, but rather about the brand's worldview, commitment to quality, and service, meaning one and only. **DUTIES AND RESPONSIBILITIES** Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Onitsuka Tiger history and heritage. Demonstrate passion for fashion and advise customers on general trends ensuring a memorable retail experience to customers and store visitors. Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease addressing complains and inquiries. Assisting customers in finding the products they are looking for and providing shopping advice and recommendations to customers offering alternatives and adds on. Maintain merchandising standards in accordance to the company guidelines as well as ensuring the correct replenishment and quantities displayed on the shopfloor. Develops a thorough product knowledge and knows how to display it in store and organise it in the stockroom. It is up to date with current trends of both footwear and apparel and is able to give product feedback to the Manager. Ensure the achievement of individual and Store goals, enhancing and developing the business. Processes basic till operations (card and cash payments) and opens and closes the till according to the established procedures. Cooperates actively in the delivery process as well as in all stockroom tasks, following the operational procedures in store and stockroom. Ability to Multitask and If necessary, performs other work when asked. Fosters open and constructive communication with team members, being always collaborative, proposing effective solutions in a respectful and constructive manner. Respects the opinion of others and promotes the company’s principles of diversity and inclusion. Contributes to the onboarding of new starters with a positive and welcoming attitude. Follow company grooming and uniform standards and policies. Complies with all Health and Safety regulations. Support any other tasks that maybe be necessary and requested. **REQUIRED SKILLS AND QUALIFICATIONS** - Strong team spirit - Deep passion for Fashion - Excellent verbal and oral communication skills - Ability to work in a high-pressure environment and multitask - Working knowledge of relevant POS software and retail equipment - Good mathematical skills - Sales and persuasive skills - Customer service and good interpersonal skills - Physical fitness and excellent stamina - Strong communicational skills and Fluent German language skills - High flexibility and ability to adapt to different customers **ONITSUKA TIGER OFFERS YOU** Comprehensive benefits that encourage career growth, tailored training and well-being, such as: - Career ownership, enabling you to build your fashion retail knowledge and experience - On-the-job training sessions, we are committed to helping you grow, both professionally and personally - Calm app. Unlimited access to help develop your mental fitness through sleep, mindfulness, and meditation. - Runkeeper Go app. Free premium subscription to our running app. - OpenUp Access. A platform that offers free professional psychological assistance, meditation, and mindful classes. - 50% Discount on OT and ASICS products **LOCATION: Milan** If you liked what you have read and want to join our team then we would be keen to hear from you **Industry** - Retail Apparel and Fashion **Employment Type** Part-time 18/24h Contratto di lavoro: Tempo pieno Retribuzione: €18.000,00 - €26.000,00 all'anno Benefit: - Supporto allo sviluppo professionale Esperienza: - venditore: 2 anni (Obbligatorio) Lingua: - Inglese (Obbligatorio)