Credit Manager

IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients.

The Company, headquartered in Italy, was acquired by Advent International, the global Private Equity firm, in July 2022, and has a strong track record of growth over the last decade.

Thanks to the recent acquisitions of important players in the belonging market, IRCA is becoming a global leader in the semi-finished ingredients industry, with 22 manufacturing facilities in Europe, US and Vietnam and a combined €1 billion of revenues.

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**Purpose of Position**:
One of the first challenge will include to enhance ERP Infor M3 performance and ensure newly acquired companies’ integration.

The Credit Manager also, ensures all debts are collected on time and proactively coordinate with customers, sales and finance team to minimise credit risks. In parallel will supervises, manages and motivates the AR Team.

**Description of main Activities /responsibilities**:

- Design Credit Risk policy and procedure
- Actively contribute to Infor M3 implementation
- Enable ERP and processes integration for new Clients
- Monitor and support generation and issuing of customer invoices and credit notes.
- Handling & responding to customer queries for account statements, invoices, credit notes, etc.
- Responsible for managing payment reminders.
- Support team in A/R customer account reconciliations
- Ensure timely & accurate month end/ year end AR closure
- Make sure proper bad debt provisions are in place at month end.
- Support in general accounting connected with AR activities.
- Monitor and release orders from credit hold according to corporate credit policy and prepare house risk and past due analysis for management approval.
- Ensure timely collection and insurance claim activities.
- Support customer risk management by working with credit insurances.
- Responsible for the maintenance of third-party credit tools.
- In coordination with Finance department, prepare and share DSO calculation and analysis reporting.
- Work closely with Sales and customers to resolve outstanding items.
- Support with up-to-date data for the weekly / monthly cash flow forecasting.
- Oversee responsibilities of AR Coordinators
- Ensure the regular calendar of activities is timely executed & respected.
- Define and deploy a strategy to implement & improve Working Capital focus on accelerate receivable collection.
- Special projects and Ad Hoc reports & office administration tasks
- Perform other related finance duties as assigned.
- Administration & invoicing of Staff purchases

**Professional and Personal skills**:

- **Education**:

- Bachelor's degree in Finance, Accounting, or a related field.
- ** Professional Skills**:

- Proven experience in accounts receivable management or a similar role.
- Strong knowledge of account receivable principles, credit management, and collections.
- Familiarity with accounting software and ERP systems. Experience with ERP implementation is highly desirable, with knowledge of SAP or other similar systems considered a plus.
- ** Experiences**:

- 4 years + of related experience, preferably within multinational context
- **Language Skills**:

- Fluent written and spoken English is mandatory
- Other languages are preferrable
- ** Computer Skills**:

- MS Office, Excel, High Radius, M3+ DOCFINANCE (plus)
- ** Behavioural requirements**:

- Excellent analytical skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
- Problem-solving and decision-making abilities to resolve billing disputes and collection issues effectively.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Openness to new challenges and flexibility