Service Technician

**Requisition ID**:1487**Shift**:Full-Time**Kind of contract**:Fixed Term Contract**Mission**
- You are responsible for the installation and/or maintenance and/or repair of IBA equipment and systems (hardware and software) on IBA or customer's sites, in order to deliver within defined timelines a final reliable working product, matching quality, performance and customer satisfaction requirements.
You also participate in maintenance and operations of IBA equipment at the Proton Therapy Center Trento. The center is the first treating proton therapy center in Italy with comparable high-level technology.
You are based on site, but open to travel for training and support purposes.
You report to the local Site Manager and you will be working with a team of 15 people.

**Challenges we trust you with**
- Technical ownership of a site subsystem according to area competencies
- Maintaining and troubleshooting the equipment dealing with electrical, mechanical, and software matters
- Testing and repairing the equipment/systems according to the technical specifications
- Upgrading and improving the system in collaboration with the R&D department
- Ensuring the highest quality of state-of-the-art technologies/services
- Proposing solutions that improve equipment reliability, stability and operability
- Preparing and setting up of equipment/systems on a daily basis for clinical operations
- Operating the equipment and providing technical support to the medical staff during daily operations
- Ensuring daily reports of activities, maintenance execution and incidents in the appropriate IT tools
- Maintaining adequate records as defined by the specific facility
- Direct contact with internal and external clients

**What we value**

**You have**:

- A technical bachelor’s or master’s degree in the field of electronics, mechatronics, automation, or telecommunications
- Experience in an industrial environment in maintenance, installation and troubleshooting activities dealing with electrical equipment and plants is required. (If you are a junior profile in this area, please describe me why you are an hands-on person)
- Experience in the maintenance and installation of IT equipment, for example as a system administrator or PLC technician, is a plus
- Good analytical and logical reasoning skills for root cause analysis
- A broad technical interest and motivation to perform hands-on work
- Good communication skills in English and Italian is required (written and english)

**And you also are**:

- Customer-oriented and proactive
- A hands-on person
- Able to follow rules and regulations
- Able to deliver on strict deadlines
- Eager to learn new fields, continuously updating your knowledge (Electronics, Software, Hardware, Beam Physics, Medical Application etc.)
- Willing to share your knowledge in your area of expertise
- A team player with strong interpersonal skills
- A flexible person, willing to work in rotating shift work (mainly morning and afternoon shifts but also late afternoon and night shifts to perform activities after the patient’s treatments. Weekend shifts are always scheduled in rotation on the entire team).
We will offer you a
**defined contract of 1 year** (followed by an open-ended contract)

**Cherry on the cake**

You have relevant experience in High Energy Physics, Particle Accelerators or Medical Physics.

**Life at IBA**

Diversity is fundamental to our culture. We value the uniqueness of individuals and the different perspectives and talents they bring to IBA. We learn from and respect the cultures in which we work, promote diversity within our workforce, and have an inclusive environment that helps each and every one of us to fully contribute to IBA’s success.
The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable
By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.
**We are driven by**:

- Innovating in a cutting-edge technology environment
- Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses
- Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair)
- Acting autonomously and belonging to motivated teams with good work-life balance
- Contributing to a company where sustainability, safety and well-being are key to our success
If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.