Junior Systems Administrator

**_Siena_**_, _**_Italy_**_ _** **MAASI Enterprises is seeking a Junior Systems Administrator to manage user accounts and permissions for computerised automation systems (ITOT) in a pharmaceutical setting. This is a great opportunity to enter the Life Sciences consultancy sector and embark a promising career. **Minimum Seniority**: **Technical**: **Quality Assurance**: **Position details**: - Main location: Siena (on-site) - Employment type: Apprenticeship (Full-time) - Working days/hours: Monday to Friday, 40 hours **Main responsibilities**: **what you will do***: - Provide first-line technical support for ITOT systems. - Collaborate with specialist technicians from third-party companies during maintenance and upgrade activities. - Contribute to resolving issues related to data quality, system configuration, and access to regulated production resources.- ** Perform routine software maintenance for automated systems in pharmaceutical production environments (GxP)**: - Conduct periodic account audits and generate access status reports. - Manage accounts for machines and equipment not integrated into centralised systems. - Regularly verify backups for non-centralised machines and equipment. - Manually execute backups for offline machines and equipment. - Perform privileged actions not available to standard process users. - Verify consistency and synchronise time settings for offline systems. - Support the updating of service and technical documentation. - Work responsibly and safely, adhering to client quality guidelines and manuals, both ITOT-specific and general. - Accurately track activities within the designated ticketing system. - Document adverse events and failures in line with client operating procedures. - Actively contribute to enhancing customer satisfaction. **Essential requirements**: **must-have skills**: - Strong passion and curiosity for the IT sector. - Excellent attention to detail. - Proficiency with collaboration platforms (MS Teams, MS Outlook, Google Mail) and productivity tools (MS Office, Google Docs). - Basic understanding of operating systems and distributed directory environments. - Strong interpersonal and communication skills. - Ability to thrive in dynamic environments and projects, collaborating effectively within multidisciplinary teams. - A proactive problem-solver with a self-driven approach to learning. - Basic proficiency in the English language. - Ability to work both independently and as part of a team. - Secondary education diploma, preferably in a technical or scientific discipline. **Nice to have**: - Vaccinated against tetanus-pertussis and meningococcus (A, C, W, Y, B) — vaccination will still be required according to health protocols. - Foundational knowledge of project management methodologies. - Basic understanding of industrial production processes. - Familiarity with programming and database interaction. - Strong skills in recording and documenting completed tasks. - Ability to create detailed technical documentation, including technical reports and intervention logs. **What We Offer**: - Competitive compensation package, including welfare benefits, commissions, and additional perks. - Opportunity to work with a top-tier consultancy in the Life Sciences sector. - Ability to make a meaningful impact on business growth. - Supportive and collaborative work environment. - Performance-based incentives and professional development programs. **Rewarding**: A salary pack that matches your responsibilities, a growth plan and attractive bonuses on results base. **Trainings**: Internal and external trainings specifically selected on your aptitudes and talent. **Welfare plan**: A set of benefits, services and affiliations on top to the profession's health insurance. **we're Humans**: We're a Company of human beings, before anything else. You'll never be "just a number" here. - CANDIDATI ORA