Junior Customer Project Manager

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you’ll be part of**

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

**What you will learn and contribute to**
- Manages the delivery of Nokia products and / or services per the defined scope of customer contract with small / medium business volume and low / medium complexity and risk probability.
- Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality
- Assures consistency among project financial, product and service forecast activities. Participates in pre-sales and sales process activities.
- Ensures project contract management process is initiated and executed.
- Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
- Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
- Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
- Seeks to define new opportunities to expand and renew contracts with the customer.

**Your skills and experience**
- Bachelor's or Master's degree in telecommunications engineering, electronic engineering and similar
- Good understanding of telecommunication industry
- Fluent in Italian & English
- Ability to communicate with functional leadership regarding team & technical matters.
- Cross-cultural and global mindset

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.