Account Executive

**Organisation: Springer Health+ Italia, part of Springer Nature**

**Location: Milan, Hybrid (min. 2 days per week in office)**

**Contract: Full Time, Maternity Leave Cover**

**Springer Nature Group**

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.

**About Springer Health+ (part of the Springer Nature Group)**

Springer Health+ is a leading global medical communications and education provider. Working in partnership with pharmaceutical companies and key opinion leaders. At Springer Health+, we see beyond the data - we see the people behind every breakthrough. We do more than help experts across the medical community keep up with science; we help them move it forward, making healthcare smarter and more human.

Springer Health+ are looking for an enthusiastic Account Executive, with experience in Healthcare Communications to join our busy and expanding team. If you have great attention to detail, love multitasking and are looking for a new challenge then we would like to hear from you.

**Job Role (Main Duties)**

**Client management**
- Client support: helps with daily tasks, communications, and project coordination under the Line Manager’s guidance.
- Understanding clients: Starts to learn about client contacts, brands, markets, and trends.
- Service: answers client requests quickly and helps ensure a positive experience.
- Teamwork: builds good relationships with internal teams and supports coordination of resources.
- Documentation: takes meeting notes, keeps client folders organized, and follows company procedures.
- Finance: helps track budgets and learns how to update forecasts with manager input.

**Project management**
- Briefing support: assists in preparing briefs and brainstorming ideas.
- Scheduling: helps collect inputs for estimates and timelines; updates schedules with team support.
- Compliance & storage: Keeps project files organized and learns about codes and company procedures.
- Workflow: helps move jobs through the process, flags issues early, and shares updates with teams.

**Skills, Experiences & Qualifications**

**Essential**
- Already based in the Milan area - strictly mandatory, no relocation
- 1-3 years’ experience in a similar role, preferably in a communications agency, publisher, CME provider or medical provider

**Desired**
- University degree preferred
- B1/B2 spoken and written English

At Springer Health+ we value and celebrate the diversity of our people. We recognise the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.

**ITALIAN VERSION**

**Il gruppo Springer Nature**

Springer Nature apre le porte alla scoperta per ricercatori, docenti, clinici e professionisti di molti altri settori. Ogni giorno, in tutto il mondo, i nostri marchi, libri, riviste, piattaforme e soluzioni tecnologiche raggiungono milioni di persone. Da oltre 175 anni i nostri brand sono una fonte affidabile di conoscenza per queste comunità e oggi, più che mai, sentiamo la responsabilità di fare in modo che il sapere fondamentale possa essere trovato, verificato, compreso e utilizzato da chi ne ha bisogno - consentendo a tutti di ottenere risultati migliori, progredire e lasciare un beneficio alle generazioni future.

**Lavorare per Springer Health+ Italia, divisione del gruppo Springer Nature**

Springer Health+ è un punto di riferimento a livello mondiale nella comunicazione e nella formazione in ambito medico. Collabora con aziende farmaceutiche e opinion leader di rilievo. In Springer Health+ andiamo oltre i dati: vediamo le persone dietro ogni scoperta. Non ci limitiamo ad aiutare gli esperti della comunità scientifica a restare aggiornati: li supportiamo nel portare avanti la ricerca, rendendo la sanità più intelligente e più umana.

Springer Health+ è alla ricerca di un/una Account Executive motivato/a, con esperienza nella comunicazione in ambito healthcare, da inserire in un team dinamico e in crescita. Se hai un’ottima attenzione ai dettagli, ami gestire più attività contemporaneamente e sei pronto/a per una nuova sfida, ci piacerebbe conoscerti.

**Gestione clienti**
- Supporto operativo: gestione di attività quotidiane, comunicazioni con i clienti e coordinamento di progetti sotto la supervisione del Line Manager.
- Conoscenza clienti: gestione contatti, brand e team dei clienti
- Servizio: risposta