Information Technology Specialist

3 giorni fa

Bergamo, Italia Sharp Brains Ltd A tempo pieno

**About the job**

Desktop Technician will provide day to day local

**Position Responsibilities and Functions**
- Provide first/second level contact and problem resolution for customer issues.
- Work with vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- AOP requirement and tracking the usage
- AMC renewal of various vendors/OEM on time
- Tracking and reviewing SLA of various vendors/OEM of IT Infra structure support
- Bachelor’s Degree or equivalent in Computer Science or related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 2 years of IT experience.
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.

**Must Haves**:

- AOP requirement and tracking the usage
- AMC renewal of various vendors/OEMs on time
- Tracking and reviewing SLA of various vendors/OEM of IT Infrastructure support

**Please note that it's a contract-based role.**

**Salary**: €2,500.00 - €2,700.00 per month

Ability to commute/relocate:

- Bergamo, Lombardia: Reliably commute or planning to relocate before starting work (required)

  • IT Audit Information Security Specialist

    2 settimane fa

    Bergamo, Italia Buckler A tempo pieno

    Buckler - Niche Recruitment Scientists **Posizione**: **Buckler - Niche Recruitment Scientists.** The Company: Ricerchiamo un **IT Audit Information Security Specialist** per un’azienda di consulenza specializzata in ambito Information Technology. The Role: - Pianificare e condurre audit interni di sicurezza informatica per garantire la conformità...

  • Is Technology Manager

    1 settimana fa

    Bergamo, Italia ABB A tempo pieno

    **IS Technology Manager (IS Manager)**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...

  • Computer Operator

    2 settimane fa

    Bergamo, Italia Hemmersbach A tempo pieno

    We are looking for a Resident IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies. identify, diagnose, and resolve L1/L2 issues in computer hardware and software related to laptops, desktops, printers, mobile devices, tablets etc. deal with software portfolio management and...

  • Head of Information Technology

    1 settimana fa

    Bergamo, Italia Randstad Digital Italia A tempo pieno

    Randstad Digital Talent Services, divisione specializzata nella ricerca, selezione e formazione di profili ICT di Randstad Italia, è alla ricerca di un: IT MANAGER per una nota PMI Innovativa con sede operativa a Brescia, che ha dimostrato una crescita estremamente rapida evolvendo da Startup a entità strutturata in pochi anni. L'azienda è...

  • Innovation Technology Advisor

    4 giorni fa

    Bergamo, Italia Schneider Electric North America A tempo pieno

    MissionRiportando all’End User Sales Manager di Area, l’Innovation Technology Advisor è il riferimento locale per tutti i clienti finali non presidiati in modo continuativo e il riferimento nell’area commerciale per le tematiche relative alle agevolazioni derivanti dal Piano Transizione 4.0 e 5.0, a supporto di tutte le clientele, con l’obiettivo di...

  • Innovation Technology Advisor

    1 settimana fa

    Bergamo, Italia Schneider Electric A tempo pieno

    Mission: Riportando all’End User Sales Manager di Area, l’Innovation Technology Advisor è il riferimento locale per tutti i clienti finali non presidiati in modo continuativo e il riferimento nell’area commerciale per le tematiche relative alle agevolazioni derivanti dal Piano Transizione 4.0 e 5.0, a supporto di tutte le clientele, con l’obiettivo...

  • Innovation Technology Advisor

    4 giorni fa

    Bergamo, Italia Schneider Electric North America A tempo pieno

    Mission Riportando all’End User Sales Manager di Area, l’Innovation Technology Advisor è il riferimento locale per tutti i clienti finali non presidiati in modo continuativo e il riferimento nell’area commerciale per le tematiche relative alle agevolazioni derivanti dal Piano Transizione 4.0 e 5.0, a supporto di tutte le clientele, con l’obiettivo...

  • Technical Support Specialist Digital

    2 settimane fa

    Bergamo, Italia ABB A tempo pieno

    **Technical Support Specialist Digital**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Innovation Technology Advisor

    6 giorni fa

    Bergamo, Italia Schneider Electric North America A tempo pieno

    Mission Riportando all’End User Sales Manager di Area, l’Innovation Technology Advisor è il riferimento locale per tutti i clienti finali non presidiati in modo continuativo e il riferimento nell’area commerciale per le tematiche relative alle agevolazioni derivanti dal Piano Transizione 4.0 e 5.0, a supporto di tutte le clientele, con l’obiettivo...

  • Innovation Technology Advisor

    6 giorni fa

    Bergamo, Italia Schneider Electric North America A tempo pieno

    Mission Riportando all’End User Sales Manager di Area, l’Innovation Technology Advisor è il riferimento locale per tutti i clienti finali non presidiati in modo continuativo e il riferimento nell’area commerciale per le tematiche relative alle agevolazioni derivanti dal Piano Transizione 4.0 e 5.0, a supporto di tutte le clientele, con l’obiettivo...