Receptionist (F/m/d)

3 giorni fa

Milano, Italia MEININGER Hotels A tempo pieno

**Receptionist (f/m/d)**:
**MEININGER Milano Lambrate**:
Full-time

**Are you a people person who wants to create and share memorable experiences with our guests? MEININGER Milano Lambrate is looking for a full-time receptionist (f/m/d).**

**MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.**:
We run more than 35 hotels in Europe's best cities—and counting

**YOUR TASKS***:

- You act as a great host and create a memorable stay for our guests
- You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
- You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
- You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
- You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
- You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, when needed evening
- and night shift

**YOUR PROFILE**:

- You possess initial experience and are passionate about hospitality
- You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
- You are a people person, you like helping others and creating unforgettable experience for our guests
- You are a team player, ready to help your colleagues and tackle challenges together
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in Italian and English (min. B2), any other language is an advantage

**WHAT MEININGER OFFERS**:

- Fair compensation package
- 2 days off offered for you to volunteer
- Extra vacation days for every year with MEININGER
- Staff nights at MEININGER Hotels
- Friends & family discounts
- Open up platform - access to 1:1 session with psychologist and mental health courses
- Language courses
- Employee events and team activities: M-Days, Christmas party, teambuilding events
- Growth and development opportunities as part of an internationally expanding organization

**APPLICATION**:
We are enthusiastic hosts as diverse as our guests. Feels like you?

**Contact**: Ilaria Ferrari (Hotel Manager)

[EN]

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