Technical Customer Service Specialist

2 settimane fa

Torino, Italia Ahlstrom A tempo pieno

Manage the technical assistance to customers as well as all quality activities and processes within the plant, ensuring an optimal fit of Ahlstrom value proposition to customers technical needs
- Grant technical support to customers, in cooperation with Sales and Marketing functions
- Manage relations with customers’ product development and technical organizations
- Support claim management and improvement plans in the mills
- Collaborate with quality team
- Cooperate with Product Development, Sales, Operations and Logistics teams to ensure proper management of projects, processes and tools development and implementation, sharing of best practices and knowledge, portfolio and performance management
- Grant respect of HSE procedures and actively contribute to their continuous improvement
- Contribute to achieve safety/environment targets, as well as efficiency performances giving the right suggestions to the organization in order to have continuous improvement in place

N.B. All the operations must be done in respect of all the HSE directives, ensuring all the internal QHSE standard defined and pointing out to the organization every anomalies to HSE team or her/his own manager

Requisition
- M.S. or Ph.D. in chemistry, chemical engineering, paper/têxtile technology or equivalent
- At least 3 years of experience in managing quality and/or technical customer service processes
- Strong problem solving and quality methodology skills
- Fluency in Italian and English; French knowledge is an advantage
- Ability to manage projects and collaborate in team
- Excellent communications and interpersonal skills
- Able to develop close networking relationships at all level of organization, in different languages and cultures
- Good organizational skills
- Availability for travelling

Ahlstrom is a global leader in combining fibers into sustainable specialty materials. Join our journey to create a more sustainable world with products and solutions that Purify and Protect, with Every Fiber, for a Sustainable World. Our three divisions, Filtration and Life Sciences, Food and Consumer Packaging, and Protective Materials, address global trends with safe and sustainable solutions.
We are deeply committed to building and maintaining safe and inclusive environment and culture, where everyone feels valued and respected. At Ahlstrom, we all have equal opportunities to belong and reach our full potential.

  • Technical Support Specialist

    4 settimane fa

    Torino, Italia HiredChina.com国际人才招聘网 A tempo pieno

    Technical Support Specialist – Agricultural Machinery Navigation Italy (home-based with travel) Salary Range: 2000-3500 Eur/month +Bonus+Business trip allowance Provide technical support to partners and resellers, including onboarding, hardware/software installation, product training, and ongoing technical assistance for agricultural navigation...

  • Customer Service Representative

    4 giorni fa

    Torino, Italia A.e.c. Srl A tempo pieno

    **CUSTOMER SERVICE SPECIALIST** AEC Srl è attiva nella ricerca e sviluppo di componenti e cablaggi speciali per il settore Automotive, sviluppando i prodotti in tutte le fasi di design e prototipia fino ad arrivare alla produzione di serie. Al fine di supportare la crescita dell'azienda, stiamo cercando un Customer Service Specialist. **Che cosa...

  • Technical Customer Support Specialist

    3 settimane fa

    Torino, Italia W Executive A tempo pieno

    Descrizione azienda Il nostro cliente è un’azienda italiana in forte crescita, parte di un gruppo internazionale specializzato nello sviluppo di soluzioni IoT e prodotti smart per il mondo consumer. Opera nella progettazione, produzione e supporto di dispositivi connessi che integrano componenti hardware, firmware e software, offrendo ai clienti...

  • Technical Support Specialist

    1 ora fa

    Torino, Italia Altro A tempo pieno

    Position : Technical Support Specialist – Agricultural Machinery NavigationLocation : Italy (home-based with travel)Salary Range : Eur / month +Bonus+Business trip allowanceRole Summary :Provide technical support to partners and resellers, including onboarding, hardware / software installation, product training, and ongoing technical assistance for...

  • Technical Customer Support Specialist

    6 giorni fa

    Torino, Italia W Executive A tempo pieno

    Descrizione azienda Il nostro cliente è un’azienda italiana in forte crescita, parte di un gruppo internazionale specializzato nello sviluppo di soluzioni IoT e prodotti smart per il mondo consumer. Opera nella progettazione, produzione e supporto di dispositivi connessi che integrano componenti hardware, firmware e software, offrendo ai clienti...

  • Technical Customer Support Specialist

    3 giorni fa

    Torino, Italia W Executive A tempo pieno

    Descrizione azienda Il nostro cliente è un'azienda italiana in forte crescita, parte di un gruppo internazionale specializzato nello sviluppo di soluzioni IoT e prodotti smart per il mondo consumer. Opera nella progettazione, produzione e supporto di dispositivi connessi che integrano componenti hardware, firmware e software, offrendo ai clienti...

  • Technical Service Engineer

    2 settimane fa

    Torino, Italia Hoymiles A tempo pieno

    Work Responsibility:After-Sales SupportDeliver expert, solution-driven technical support to our professional customers and partners.Conduct engaging training sessions to empower installers and internal teams.Manage RMA requests with speed and precision to keep customer satisfaction high.Drive service optimization, improving response times, parts usage, and...

  • Technical Customer Support

    2 settimane fa

    Torino, Italia skylogic A tempo pieno

    Are you a problem solver? Do you love to work in a High Technological Environment in the Satellite Telecommunication Field? We are a unique company in Turin! The Customer Support Technician or Customer Support Engineer (CSE), as part of the Service Operations team, has the responsibility to provide second level assistance to Eutelsat services customers,...

  • Technical Customer Support

    4 giorni fa

    Torino, Italia skylogic A tempo pieno

    Are you a problem solver? Do you love to work in a High Technological Environment in the Satellite Telecommunication Field? We are a unique company in Turin! The Customer Support Technician or Customer Support Engineer (CSE), as part of the Service Operations team, has the responsibility to provide second level assistance to Eutelsat services customers,...

  • Technical Service Engineer

    1 settimana fa

    Torino, Italia Hoymiles A tempo pieno

    Work Responsibility: After-Sales Support Deliver expert, solution-driven technical support to our professional customers and partners.Conduct engaging training sessions to empower installers and internal teams.Manage RMA requests with speed and precision to keep customer satisfaction high.Drive service optimization, improving response times, parts usage, and...