Client Project Manager

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations.

**Working at NTT**

**Duties and Responsabilities**
- Coordinates all aspects of a product or service offering project for a client, from inception to installation.
- Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration, or consulting projects/engagements.
- May work at client site from time to time.
- Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams.
- Project is typically focused on the delivery of new or enhanced products to the improvement of customer satisfaction through the use of technology.
- Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests.
- Typically oversees schedules and budgets to ensure goal attainment.
- This job manages specific projects that have a distinct beginning and end.

**Academic Qualifications and Certifications**:

- Project Management degree or equivalent with a moderate level of related experience
- Relevant project management certifications preferably PMP
- ITIL certification is preferable

**Required Experience**:

- Demonstrated moderate level project management experience preferably in a multinational professional services environment
- Proven client engagement experience
- Demonstrated understanding of the project life cycle
- Demonstrated competency in project change management
- Proven experience managing expectations when balancing alternatives against business and financial constraints

**What will make you a good fit for the role?**

**Knowledge, Skills, and Attributes**:

- Ability to establish strong relationships with internal stakeholders and external clients
- Excellent client-centricity skills and ability to work at client sites
- Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
- Excellent written and verbal communication skills
- Excellent team-building skills and ability to work in high-pressure environments
- Ability to manage urgent and complex tasks simultaneously
- Good business acumen and commercial skills
- Passionate, strong initiative, self-driven with a commitment to succeed
- Good influencing ability whilst taking a collaborative approach
- Decisive with good attention to detail ability
- Ability to promote project services to both internal stakeholders and external clients
- Competent in project change management

**Academic Qualifications and Certifications**:

- Project Management degree or equivalent with a moderate level of related experience
- Relevant project management certifications preferably PMP
- ITIL certification is preferable

**Required Experience**:

- Demonstrated moderate level project management experience preferably in a multinational professional services environment
- Proven client engagement experience
- Demonstrated understanding of the project life cycle
- Demonstrated competency in project change management
- Proven experience managing expectations when balancing alternatives against business and financial constraints

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ enviro