Operations Coordinator

3 giorni fa

Firenze, Italia Tiffany & Co. A tempo pieno

**Overview**:
At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience ( _Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) _is never compromised. and it never will be

We are currently recruiting for an **Operations coordinator**to continue to deliver the Tiffany Experience to each customer.

As **Operations professional/coordinator**you will:

- Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette
- Achieve store operational excellence KPIs and drive team compliance with Tiffany and LVMH procedures
- Ensure pristine store presentation and support the team with effective operational organization on all services by (e.g., hospitality, personalization, service, catering, styling & gifting, etc.) to deliver an elevated experience
- Be accountable for implementing the most effective operations, stock management and transfers movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash etc.)
- Support store opening / closing procedures (key holders), workforce planning
- Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference
- Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
- Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
- Propose effective improvements to Store Leadership when facing challenges / seeing opportunities, support new operational tools & systems rollout and team adoption

**Required Qualifications**:

- 4-5 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
- Strong Analytical skills.
- Proficient in Microsoft Word and Excel.
- Ability to work retail store hours as necessary, including nights, weekends, and holidays.
- Organized and detail oriented.
- Flexibility to perform different tasks based on day-to-day business needs.
- Authorization to work in the United States or in the country where the position is based.
- Fluent in Italian and English, a third language will be a plus

**Desired Qualifications**:

- A college/university degree.
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.

LI-SM1

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