Front Office Manager
1 settimana fa
**What we offer**: - Permanent employment contract - Support in reconciling work and family life - Europe-wide employee app "LEAPP" - Discounts on accommodation and in the restaurants of the Fattal Hotel Group - Training and development programmes at our Leonardo Academy - Team events - **Housing will not be provided** **Your Main Duties**: - Being responsible for the whole Front Office Team and leading by example - Handling customer complaints and special requests - Playing a key role in training and developing the team, and troubleshooting emergencies - Carrying out, reviewing and updating, where appropriate, all Reception and Night procedures - Planning shifts and holidays for employees and trainees - Control of cash management and accounting - Control of reservations - Building strong working relationships and communication with hotel staff, HODs and other departments to ensure maximum operating effectiveness - Carrying out duty manager responsibilities in order to support the hotel's business needs - Liasing with the GM to review guests feedback and respond accordingly as necessary **Your Profile**: - **BE YOURSELF** - Be authentic and yourself - Successfully completed vocational training in the hotel industry or comparable qualification - Proven work experience as Front Office Manager in a 4* hotel environment - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Proficiency in Italian and English (spoken and written) - Solid knowledge of MS Office, particularly Excel - Excellent communication and people skills - Good organizational and multitasking abilities, stress resistant - Good knowledge of the main IT systems and booking systems (OTA) - Flexible and adaptable **About us**: **BE YOURSELF** - with us, your personality counts In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day. Join our team and start your career journey with us as Front Office Manager (d/f/m) **Your Contact Person**: **Federica Finotti** HR Assistant Leonardo Lago di Garda - Wellness & Spa Strada delle Greghe, 7 37017 - Lazise
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Front Office Agent
2 giorni fa
Lago di Garda, Italia Leonardo Lago di Garda - Wellness and Spa A tempo pieno**About us**: Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities! We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are. In our colourful...
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Front Office Supervisor
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Castiglione di Sicilia, Sicilia, Italia Il Picciolo Etna golf resort & Spa A tempo pienoJob Opportunity: Front Office SupervisorLocation: Il Picciolo Etna Golf Resort & Spa, Castiglione di Sicilia (CT)Brand: Curio Collection by Hilton (5-Star Resort)At Picciolo Etna Golf Resort & Spa by Curio Collection by Hilton,We are seeking a charismatic and excellence-oriented Front Office Supervisor to lead, in collaboration with our Front Office...
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Front Office Manager
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Provincia di Lecce, Puglia, Italia COMO Hotels and Resorts A tempo pieno**Entity/Property**:COMO Le Montrachet, France **Position**: Front Office Manager **Base Location**:Burgundy**, **France **Department**: Front Office **Reports To**: Director of Operations **Responsibilities**: - Manage, supervise and coordinate the team of receptionists and night team members - Establish the schedule of the service teams - Manage the...
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Front Office Manager
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Provincia di Olbia-Tempio, Italia Mangia's A tempo pienoAeroviaggi Spa, opera nell’industria del turismo dal 1973 come uno dei primi Hotel Owner and Operator. Il Gruppo, proprietario del brand “Mangia’s, Resorts by the sea”, gestisce direttamente i propri Resort e Club, in totale 13 proprietà tra Sicilia e Sardegna, ed è in grado di garantire un’offerta totalmente integrata: trasporto aereo,...
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Front Office Manager
4 giorni fa
santa teresa di gallura, Italia Mangia's A tempo pienoAeroviaggi Spa, opera nell’industria del turismo dal 1973 come uno dei primi Hotel Owner and Operator. Il Gruppo, proprietario del brand “Mangia’s, Resorts by the sea”, gestisce direttamente i propri Resort e Club, in totale 13 proprietà tra Sicilia e Sardegna, ed è in grado di garantire un’offerta totalmente integrata: trasporto aereo,...
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Front Office Manager
11 ore fa
santa teresa di gallura, Italia Mangia's A tempo pienoAeroviaggi Spa, opera nell’industria del turismo dal 1973 come uno dei primi Hotel Owner and Operator. Il Gruppo, proprietario del brand “Mangia’s, Resorts by the sea”, gestisce direttamente i propri Resort e Club, in totale 13 proprietà tra Sicilia e Sardegna, ed è in grado di garantire un’offerta totalmente integrata: trasporto aereo,...
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Front office manager
5 giorni fa
Rovigo (Provincia di Rovigo), Italia Grafton - Italy A tempo pienoGrafton è partner di una struttura 5* in Toscana, per la quale è alla ricerca di un/una Front office manager Principali responsabilità : Coordinare e supervisionare il team del Front Office, monitorando le performance del reparto Collaborare con gli altri reparti per garantire un servizio di eccellenza Assicurare che i processi di check-in, check-out e...
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Front Office Manager
3 settimane fa
Campofelice di Roccella, Italia Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
4 settimane fa
Campofelice di Roccella, Italia Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
17 ore fa
Moniga del Garda, Italia Vacanze Col Cuore A tempo pienoIl gruppo _Vacanze col Cuore_ cerca per l'elegante _**Park Residence Il Gabbiano**_ di Moniga del Garda (BS) un/una FRONT OFFICE MANAGER. La risorsa si occuperà di: - Coordinare e gestire il team del ricevimento assicurando la corretta pianificazione e il migliore svolgimento delle attività relative all’accoglienza e gestione dell’ospite,...
