Technician

5 giorni fa

Provincia di Bergamo Lombardia, Italia Scania A tempo pieno

**Role Summary**Responsibilities**:
**Product Demos**
- Use a predefined script to demonstrate the most basic features/attributes of the product/service.**Product/Service Information**
- Provide basic product/service information and respond to basic customer questions about the product/service.**Equipment Installation**
- Carry out simple installation tasks, following detailed instructions and working under close supervision to complete the allocated tasks.**Equipment Maintenance and Repair**
- Carry out simple maintenance and repair tasks, following detailed instructions and working under close supervision to complete the allocated tasks.**Resolving Customer Issues**
- Respond to basic customer issues, such as returns, and escalate issues appropriately.**Operational Compliance**
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.**Customer Relationship Management / Account Management**
- Make calls (by telephone or in person) to allocated existing customers to establish contact and build rapport.**Customer Needs Clarification**
- Interview the customer, using a simple standard sales script, to clarify the customer's requirements.**Work Scheduling and Allocation**
- Organize own work schedule each day in line with changing priorities.**Health, Safety, and Environment**
- Follow a range of mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the well-being of self and others.**Personal Capability Building**
- Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.**Education**
- Upper Secondary School 3

**Requisition ID**:20174

**Number of Openings**:1.0

**Part-time / Full-time**:Full-time

**Permanent / Temporary**:Permanent

**Country/Region**:BG

**Location(s)**:Devnya, BG

**Required Travel**:0-25%

**Workplace**:On-site

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