Sales Support Specialist

Timberland EMEA is looking for an exceptional Sales Support Specialist to join our Sales team based in Milan, Italy

Founded in 1973, Timberland® is a global outdoor lifestyle brand. Best known for its original yellow boot designed for the harsh elements of New England, Timberland today offers a full range of footwear, apparel and accessories for people who value purposeful style and share the brand’s passion for enjoying - and protecting - nature.

At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to make products responsibly, protect the outdoors, and strengthen communities around the world.

**Let’s Talk about the Role**

As a Sales Support Specialist for Franchise accounts, you’ll support the Franchise Manager in driving commercial success across a network of franchise partners. You’ll help ensure brand consistency, optimize product assortments, and support sales growth through collaborative planning and execution.

**How You Will Make a Difference**

You will achieve this by:

- Assist in managing relationships with franchise partners across designated regions (Italy, Iberia, Greece)
- Support seasonal planning, product allocation, and order management
- Monitor franchise store performance and provide actionable insights
- Coordinate with marketing and visual merchandising teams to ensure brand alignment
- Help execute training programs and operational standards for franchisees
- Track KPIs such as sell-through, inventory turnover, and revenue targets
- Prepare reports and presentations for internal and external stakeholders
- Support new store openings and expansion initiatives

**Skills for Success**
- Bachelor’s degree in Business, Fashion Management, or related field
- Strong analytical and organizational skills
- Excellent communication and relationship-building abilities
- Proficiency in Excel, PowerPoint, and CRM systems
- Passion for fashion, retail, and brand development
- Fluent in English - Spanish is a plus.
- Experience in retail, wholesale, or franchise operations
- Understanding of franchise business models and retail dynamics
- Ability to work cross-functionally in a fast-paced environment
- A proactive mindset and eagerness to grow into a senior KAM role

**What’s in it For You**

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
- A supportive feedback-based culture where respect and integrity guide us in what we do
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization
- On site gym offering health and well-being initiatives
- A discount card with 50% on all VF brands
- Break out areas offering complimentary hot drinks

**Free to Be, Inclusion & Diversity**

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you like what you have read and want to join our team then we would like to hear from you

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