Human Resources Officer P3, Staff Relations

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**WHO WE ARE**:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world **achieve Zero Hunger** in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

**WHY JOIN US?**:

- WFP is a 2020 Nobel Peace Prize Laureate
- WFP offers a highly inclusive, diverse and multicultural working environment
- WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
- A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
- We offer attractive compensation package (please refer to Terms and Conditions section)

**BRANCH CONTEXT**:
The Staff Relations Branch (HRMSR) reports to the Director, Human Resources Division, and is responsible for providing strategic advice to senior management in connection with grievances and disciplinary matters. HRMSR's goal is to protect the integrity and efficiency of WFP, while also ensuring that WFP's internal justice system reflects principles of fairness and due process. In addition, HRMSR works with managers, other offices, and staff representative bodies to advance WFP’s approach to address abusive conduct (harassment, sexual harassment, abuse of authority, and discrimination) and promote a healthy workplace environment and constructive staff-management relations, including through consultations on policy initiatives and through the informal resolution of grievances and potential workplace conflict.

**KEY ACCOUNTABILITIES (not all-inclusive)**:
Within delegated authority, the Human Resources (HR) Officer P3 will be responsible inter alia for:
**OPERATIONS**:

- Review and prepare initial draft positions on investigation reports, performance rebuttal requests, and contract-related grievances from employees in line with the organisation’s policies - for review by a more senior HR Officer;
- Review reports of abusive conduct lodged with HR for advice and possible intervention;
- Recommend management responses, providing a legally sound basis for proposed courses of management action to allegations of misconduct, complaints/grievances, the management or employee requests for unsatisfactory performance-related issues;
- Review and research previous HR historical cases and tribunal jurisprudence to guide the unit’s area of work;
- Review and present initial positions and recommendations on specific cases and/or general policy interpretation issues;
- Initiate administration of the contract conversion (to Continuing appointment) for the HQ General Service category;
- Participate in briefing sessions on HRMSR area of work, including in the orientation programme and technical briefings on HRMSR area of work;
- Participate in relevant ad hoc working for groups internally;
- Keep abreast of legal and other related developments in areas of administration of justice.

**ADVISORY SERVICES**:

- Provide advice and counsel employees in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements;
- Provide initial review and recommendations to the HRMSR Officers/Unit Chief, HR Offices worldwide on HRMSR area of work, especially on managing probationary performance, addressing abusive conduct and contract conversion exercise;
- Provide initial analysis of disciplinary and employment termination issues, evaluate impact of policies on WFP and make sound recommendations to develop related policies to meet evolving WFP needs;
- Research trends and systemic issues in ILO Administrative Tribunal (ILOAT) and United Nations Dispute Tribunal (UNDT) jurisprudence, and propose recommendations to HR management to address such issues;
- Support HR personnel in other offices;
- Provide proactive and innovative approaches to delivery of HRMSR services.

**COORDINATION AND COLLABORATION**:

- Participate in divisional and inter-divisional meetings and working groups on related areas of work;
- Plan, contribute to, and implement approved HRMSR activities;
- Deliver awareness-raising on issues relating to addressing abusive conduct and other forms of misconduct.

**OTHER**:

- Ensure the Unit’s databases properly reflect accurate statistical data on case management;
- Prepare initial reports and participate in special HR/HRMSR project(s) to ensure quality control and timely turn-around of cases;
- Contribute to developing branch’s work plan and ensure compliance with own work plan;
- Perform other job-related duties as assigned.

**QUALIFICATIONS & KE