Product Designer

2 giorni fa

Milano, Italia Growens Tempo pieno

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Milan, Cremona or remote: We are looking for a Product Designer who will join our Business Unit MailUp+Contactlab, Growens' biggest Business Unit. About MailUp+Contactlab Contactlab offers an integrated purpose of engagement marketing products and strategic services to maximize business returns and reinforce client-brand relationships. The Contactlab Marketing Cloud platform enables brands to grow the value of their contacts, enhance conversions, boost sales, and retain customers with personalized messages and real-time conversations. Contactlab also offers multi-technology campaign management services. Your impact As a Product Designer, your role will be to contribute to the growth of the MailUp and Contactlab platforms in one of our squads. Your core responsibilities will be:
- Become an expert on MailUp and Contactlab products
- Work with the rest of the product team to define new developments by understanding what our customers need, identifying friction points and measuring the usability of existing and new developments
- Work with the development team to lead the user experience of new developments
- Keep updated the design documentation that helps a digital product team to scale
- Execute the phases of the UX design process (Analysis, Research, Prototyping & Design and Implementation)
- Design new and effective UX solutions that represent the best balance between user needs and business goals, values and KPI

What we Offer

- Make a difference:you'll make a huge contribution to the growth of the MailUp+Contactlab Business Unit through your experience;
- Learn and grow:you’ll be supported and coached regularly throughout your experience;
- Flexibility: trust is one of our values. We strongly believe in results, no matter how many hours you spend at the office;
- International environment:we are a global reality with 5 Business Units in different countries. What We Look For
- Open Mindedness: you embrace change, love to learn and keep up-to-date. You value other people’s points of view;
- Proactivity: you are proactive and independent in carrying out your activities and finding information;
- Interpersonal skills: you can build quality relationships with everybody, be diplomatic and capable of resolving disputes responsibly;
- Precision: ability to get into the details, while also seeing and understanding the big picture;
- Curiosity: attitude to continuous updating (report in the CV some sites/blogs/update sources details);
- Any research experience would be a plus, including being able to conduct studies to understand user behaviour as an analyst, or a background in planning, coordinating and facilitating user research and testing. Technical qualifications
- Communication Sciences or Design degree, or equivalent
- Experience with design document production, such as wireframes and user flows
- Excellent knowledge of design tools, such as Figma, Sketch, or equivalent
- Experience with prototyping and user testing. Experience working with developers, in Agile methodology, to transform concepts into digital products
- Experience in delivering qualitative and quantitative research-based actionable insights and conducting remote qualitative user research studies (is a plus) Location Our office is in Milan, Cremona or remote. If you work remotely, we may ask you to join us in Milan or Cremona for in-person sessions from time to time.

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