Service Specialist

3 giorni fa


Limena, Italia 365 GRADI SRL A tempo pieno

Per azienda cliente operante nel settore dell’automazione di processo e nella robotica per i sistemi logistici, stiamo ricercando una figura di **Service Specialist.**

La risorsa ricercata, rispondendo al Responsabile Service, fornirà supporto al cliente per la risoluzione di specifici problemi di natura elettrica ed elettronica, elaborando la soluzione in autonomia o richiedendo il supporto ai colleghi dell'ufficio tecnico.
- raccogliere le richieste di assistenza telefonicamente e tramite ticket;
- definire il livello di priorità e/o criticità;
- elaborare e fornire la soluzione;
- registrare l’intervento attraverso la procedura documentale prevista per consentirne la futura consultazione in caso di problematiche simili.

Si richiede:

- titolo d'istruzione in ambito tecnico, preferibilmente elettrico, elettrotecnico o elettronico;
- gradita esperienza pregressa nel ruolo ;
- disponibilità a saltuarie trasferte.

Completano il profilo:

- propensione all'apprendimento;
- buone doti comunicative e relazionali;
- predisposizione al contatto con il cliente;
- attitudine al team working;
- ottime doti organizzative e di problem solving.

Sede di lavoro: provincia di Padova

Contratto di lavoro: Tempo pieno

Orario:

- Dal lunedì al venerdì


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