Technical Support Agent

Do you have Technical Support experience and would like to join an international team? Check out this offer - Your Next Job, Without Boundaries_ We are offering a great work experience in Lisbon, Portugal for a role as a **Technical Support Agent - Italian speaker.** **Why a Technical Support Agent role is great for your professional and personal development**: - Live in Lisbon and embrace multicultural experiences - Represent an **international corporation and technology brand**: - Fast-track career development opportunity **What does your day-to-day in this role look like**: - support deliveries and work with customers to resolve technical customer issues on the platform. - determine technical support Pain areas and provide feedback and details to Technical Advisors. **Requirements**: **What do you need to be successful at this job?** - Native level of written and verbal communication skills in **Italian**: - Availability to work in rotating shifts - Good computer skills - Excellent communication and interpersonal skills and team spirit - **At least a year of experience in Technical Support**: - High School Diploma - EU passport/ID or a portuguese resident card **Benefits**: **By joining this role, this is what you can expect**: - Joyful Lisbon - Skyrock Growth with a 12-month renewable contract - Portuguese Extra Delights: Meal vouchers, Holiday and Christmas allowance - Guardians of Wellness: Private Health Insurance from day one - Gross salary : from 1300 to 1600€ per month - Stable work and career progression; Relocation Package is included: - Flight to the Future: Covered flight expenses - First-Class Arrival: Airport pick-up and settling assistance - Nest in Comfort: Accommodation provided in shared apartments - Language Safari: Complimentary Portuguese lessons - Active & Awesome: Free sports activities and social events - **Football tournaments, beach barbecues, surf lessons, and cultural events await**_ - **Make it your Next Job Without Boundaries**_ ::::::::::::: **Recruitment process** To apply, send us your CV in English. Then, here are the stages in the recruitment process: - Video interview with Filipa: this is an opportunity to find out more about your motivations and discuss the job in broad terms - Online tests: tests (linguistic and/or technical) will be required to assess your skills - Final interview with our client: the discussion will focus on the specific aspects of the position and the team. If you are successful, you will receive a contract offer. Congratulations Once the contract has been signed, all you have to do is book your plane ticket to Lisbon. You'll be met at the airport and given your own private room in a shared flat :) ::::::::::::: Get to know more about Atlean World Atlean World is going to be your recruitment partner during the whole journey: **Guiding Your Odyssey with Atlean World** Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs. Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into. Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity. Ongoing Support: Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you. Pay: €1,300.00 - €1,600.00 per month Application Question(s): - Bearing in mind that the company provides a relocation package and an accommodation option, a private room in a shared flat, are you willing to move to Lisbon, Portugal? **Language**: - Italian at C2 or Native level (required) - English at B2 level (required)