Account Manager, Pharma Engineering

**_Siena_**_, _**_Italy_**_ - ** **We are looking to expand our Advisory, Consultancy and IOT Integration division with a new Account Manager for the Life Sciences industry. **Minimum Seniority**: **Technical**: **Commercial**: **Quality Assurance**: **Administration**: **Responsibilities**: - ** Management of the relationship**with current Customers**: - Sending / submitting periodic service reports in collaboration with the Service Managers. - Collecting feedback and monitoring Customer satisfaction. - Management of documentation and workflows of sales orders and contracts, periodic updating of supplier qualification documents. - Sending and follow-up of quotations. - Assistant in the management of private tenders. - ** Business development**: - Commercial assistant to the Business Development Manager. - Prospects follow-up and follow-through. - Support for technical-promotional events (in collaboration with the Communication Manager) and presentations of new prospects (with the Business Development Manager). **Must Have**: - Minimum 2 years previous consulting experience in: Process, Automation or IT/OT Engineering, Project Management, Computer Systems Validation. - Minimum 2 years’ experience in the pharmaceutical or biotech/biomedical sector. - Language skills: Italian and English CEFR C1 level or higher (read, written and spoken - the interview will be held in both languages). - Utmost professionalism and seriousness towards Customers and Colleagues. - Care towards the relationship with and to the management of the Customer. - Willing to work both in Tuscany (Pisa or Siena, Italy) and when applicable from home. - European citizen or possession of a valid residence and work permit in the European Community commencing employment start date. - Complete autonomy in the professional use of the following software/IT tools: - Google Documents (drafting of documents and letters, minutes, formatting and organisation of text, etc.). - Google Sheets (data entry, use of the basic formulas, data extraction and use of pivot tables). - _ - Driving licence B or equivalent recognized in the EU and valid. **Nice to have**: - Previous work experience in multinational companies, or on their behalf. - Previous commercial experience; - Previous experience in one of the following technical roles: - System Engineer - Industrial Integration Specialist (IT/OT Engineer) - Computer System Validation Specialist - Systems Architect (IT/OT) - Technical Project Manager - Process Engineer **Position details**: - **Primary job location**: n/a - ** Travel**: n/a - ** Type**: Full-time - ** Business unit: Sales**: - ** Level and salary**:Employment contract of the Confcommercio Tertiary National Collective Labour Agreement, with a classification between L3 and L1 depending on the actual experience achieved + bonus, training and welfare plan (backgrounds and expertise will be assessed). **What We Offer**: - Ample opportunity for career development; - full-time employment contract of the Confcommercio Tertiary National Collective Labour Agreement, with a classification between L3 and L1 depending on the actual experience achieved; - objective plan and commissions starting from the fourth month; - standard MAASI personal treatment: access to the corporate welfare plan, meal vouchers (accrued for each day worked not in smart working, in accordance with the current legislation), reimbursement of travel and any expenses incurred, overtime always paid according to legislation, training and development plan, etc. **Rewarding**:A salary pack that matches your responsibilities, a growth plan and attractive bonuses on results base. **Trainings**: Internal and external trainings specifically selected on your aptitudes and talent. **Welfare plan**: A set of benefits, services and affiliations on top to the profession's health insurance. **we're Humans**: We're a Company of human beings, before anything else. You'll never be "just a number" here.