Cultural Mediator- French/arabic Speaker

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

To respond to the identified gaps, IRC established a small presence in Italy. Programs in Italy include Refugee.Info, a web-based information platform, child protection programming targeting unaccompanied children and victims of trafficking, mentoring programs for the socio-economic inclusion of refugee youth, Women Protection and Empowerment (WPE), and education (social-emotional learning and healing classrooms).

Between April and December 2024 IRC Italia works in a joint effort with UNHCR teams to provide support to persons of concerns in key disembarkation areas as well as in reception facilities and informal settlements in Sicily (including the island of Lampedusa) and Calabria.

**Job Summary**


**Key Responsibilities**

**As a Cultural Mediator, you will**:

- Perform outreach activities in key disembarkation areas and reception centers to identify beneficiaries' needs and vulnerabilities, under the mentorship of the Protection and Specific Needs Expert.
- Support in identifying persons with specific needs, including GBV survivors, unaccompanied and separated children (UASC), and children at risk, facilitating referral to relevant services.
- Provide Arabic and French cultural mediation during information sessions, both in groups and one-on-one meetings.
- Provide accurate and current information on rights and responsibilities to newly arrived individuals, with a focus on asylum procedures. Prioritize women, children, and families and use multilingual materials created by UNHCR.
- Offer information on available services tailored to specific needs.
- Provide feedback on information materials to ensure they meet the needs of newly arrived individuals.
- Assist in delivering psychological first aid (PFA) as needed.
- Support the updating of service mapping developed by the UNHCR team.
- Gather relevant data to support protection monitoring activities.
- Participate in capacity-building activities as needed.
- Undertake any other tasks assigned by the line manager.

**Reporting Lines**

This position reports directly to the Project Team Leader at IRC Italy.

**Desired Travel**

The job is located in Catania and requires occasional travel within the local area and nearby regions to support disembarkation procedures and reception facilities.

**Requirements**:

- Proficiency in spoken and written Arabic and French, with a good command of Italian.
- Previous experience in cultural mediation and interpretation is strongly preferred.
- Experience providing information sessions to migrants and asylum seekers.
- A solid understanding of the Italian legal system related to international protection procedures.
- Experience delivering psychological first aid and basic psychosocial support.
- Experience working with GBV survivors and (presumed) victims of trafficking.
- Knowledge of survivor-centered, trauma-informed, and child-centered approaches.
- A valid driver’s license and access to a personal, insured vehicle.
- A predisposition for teamwork, problem-solving, and the ability to foster a proactive environment.
- Excellent communication and relational skills.
- Political and cultural sensitivity, with qualities of patience, tact, and diplomacy.
- Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC Italy.
- Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies

**Standard of Professional Conduct**: IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

**Commitment to Gender, Equality, Diversity and Inclusion**:IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discri