Assistant Program Coordinator

3 giorni fa

Roma, Italia Europe SAI Programs A tempo pieno

SAI Programs has been curating transformative study abroad experiences for American university students in Italy since 1995. SAI is seeking to fill the position of Assistant Program Coordinator in Rome. This is a full-time position. This position requires some evening and weekend work and availability to assist students with emergencies after-hours.

**Requisites**:

- Excellent communication skills in both English and Italian
- Legal ability to work in Italy
- Knowledge of U.S. Higher Education systems and study abroad programs
- Passion to work with university students and help them engage with the local
- culture
- Attention to detail
- Events management experience
- Ability to prioritize
- Ability to problem solve
- Flexibility
- At least 2 years of relevant work experience
- Good customer service skills
- Knowledge of Microsoft Office and Google suite, including Excel
- Team player, and ability to communicate effectively across multiple departments
- Willingness to work some evenings and weekends

**Duties**:

- Assists with logistics for student arrivals and coordinates student orientation (Specific tasks include reserving spaces, creating content, updating presentation, organizing arrival events and tours, etc.)
- Assists in inclusive events according to SAI procedures as required
- Advises and assists students. Issues may include: roommate disputes, homesickness, housing maintenance issues. Staff member must be available to accompany students to doctor appointments, police stations and elsewhere as required.
- Rotates as emergency contact 24/7 while programs are in session: when in charge of the emergency phone, staff member must be able to respond to emergencies 24/7 and easily get to Rome
- Executes SAI Disciplinary Procedures when required
- Assists as needed with programming budgeting and reconciliation according to SAI Accounting Procedures
- Attends SAI cultural activities and day trips as required, typically during weekday evenings and weekends. Provides assistance with the planning and coordination of these activities, including tasks such as budgeting, booking transportation and reservations, and liaising with activity providers
- Communicates with parents/students before, during, and after the semester according to SAI’s Communication Policy
- Serves as office receptionist and first point of contact
- Writes and sends weekly newsletters to update students on upcoming events and deadlines
- Manages office, including managing office supply inventory
- Assists with managing maintenance requests between students and our Housing Agencies
- Supports Program Coordinator and Program Manager, as needed
- Assists with Faculty Led Programs, including possible travel, as needed
- Other duties as assigned

Only applicants with a CV in English and valid EU working documents will be considered.

**Office hours**: Monday to Thursday, 10:00am to 6:30pm, Friday 10:00am to 5:00pm
**Contract**: CCNL 12-month contract with the possibility of extension

Application Question(s):

- Are you willing to work some evenings and weekends?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Roma, Lazio (required)

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