Head of Delivery

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

Are you an experienced leader with a passion for driving successful technology projects and fostering high-performance teams? Paymentology is looking for a dynamic **Head of Delivery** to join our global team and make an impact

**Requirements**:
**What It Takes to Succeed**:

- 10+ years of experience in project delivery, project management, or program management.
- Significant experience working within regulated financial services is a requirement.
- Experience in software delivery with external customers.
- Solid understanding of software development lifecycle (SDLC) and various methodologies (Waterfall, Agile, Scrum, Kanban).
- Knowledge of IT infrastructure and architecture to understand and manage the technical aspects of project delivery.

We’re seeking a dynamic leader with a strategic mindset who inspires others to achieve their best. You should bring a keen problem-solving ability and a data-driven approach to decision-making. Your outstanding communication skills will help you convey ideas effectively to diverse audiences. A passion for continuous learning and development is essential, as you will nurture a culture of growth within your team. Your experience in managing (remote) teams and driving change across both technology and client landscapes will be key to our success.

**Why Paymentology?**
- Full-time remote position with flexible hours.
- An inclusive and supportive work environment that values diversity.
- A chance to work on cutting-edge technology projects that make a difference.
- Opportunities for continuous learning and development.

What you get to do:
**Strategic Planning**:

- Align project delivery strategies with our business goals and technology roadmap.
- Standardise processes and methodologies to enhance efficiency and consistency.
- Implement and maintain a centralised delivery management system for streamlined project oversight.

**Project Management & Delivery**:

- Oversee technology projects from inception to completion.
- Develop and implement robust project management frameworks and methodologies.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Establish and track key performance indicators (KPIs) for project success.
- Ensure seamless coordination between engineering and other teams.

**Leadership & Team Management**:

- Lead and manage the delivery team to achieve project objectives.
- Mentor and develop team members, fostering a collaborative and high-performance culture.
- Conduct regular team meetings and performance reviews to ensure alignment with project goals.
- Identify skill gaps and provide training opportunities.

**Stakeholder Management**:

- Act as the primary point of contact for stakeholders regarding project delivery.
- Communicate project status, issues, and risks in a timely and transparent manner.
- Manage stakeholder expectations and ensure satisfaction with delivery outcomes.
- Ensure client requirements are understood and met, delivering projects that exceed client expectations.

What you can look forward to:
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Travel:
10% - 20%