Account Manager Italy

Step into our world of creativity and joy

Account Manager Italy
- Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

**Overall Objective**
Drive Active Beauty business in Italy. Building customer relationships, delivering on the customer sales targets, and establishing Active Beauty as the best partner in the industry.

**Main Responsibilities**
- Grow Active Beauty business in Italy, managing both sales and profitability.
- Develop reliable and trustworthy client relationships at high levels with a portfolio of accounts to make Givaudan the partner of choice.
- Gain understanding of brand strategies and business needs of key clients, deliver targeted solutions to result in sales growth and manage any customer issues/complaints to ensure a smooth resolution.
- Act as account manager focal point for customer, facilitating flow of information to sales, marketing, operations, and technical groups.
- Negotiate pricing agreements within agreed pricing guidelines.
- Develop, communicate, and implement strategic account plans for key accounts including sales forecasts and budget for key accounts, against agreed KPIs; manage opportunity pipeline (quality and quantity of projects) to achieve growth plans. Provide regular reviews and delivers status reports on project progress and commercialisation of projects.
- Work closely with other teams in marketing, sales and research to share opportunities and answer the customer needs in an effective an efficient way.
- Develop and deliver customer presentations.
- Monitor customer and competitor activity in target markets.
- Demonstrated ability to work effectively as part of a team.
- Brief regional head of sales who will provide cover in times of annual leave and sickness absence.

**Knowledge, Experience and Skills**
- Bachelor’s degree; a scientific background in biology, biochemistry, biotechnology pre-ferred, a MBA a is a plus.
- At least 2-5 years relevant experience in Account Management including experience in the Cosmetic Ingredients industry.
- Technical understanding and the ability to translate technical concepts into compelling stories.
- Negotiation skills and business acumen.
- Presentation skills.
- Project Management skills.
- Fluency in Italian and English.

**Key Givaudan Competencies**
- Demonstrates self-awareness.
- Drives results.
- Decision quality.
- Nimble learning.
- Customer focus.
- Courage.
- Drives engagement.
- Values differences.
- Builds effective teams.
- Business Insight.
- Persuades.
- At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

**Remote working**:Hybrid