Retention Marketing Assistant

Thank you for your interest in joining our team Qurate Retail Group comprises seven leading retail brands - QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce (“vCommerce”), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms. Who We Are QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewellery - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China.

**The Opportunity**

We're looking for a Retention Marketing Assistant to join our Digital Store team based in Brugherio (MB).

**Your Impact**

Reporting to the Supervisor Performance & Retention, you will

provide comprehensive execution support to the Retention Marketing team to execute Retention Marketing activities within the assigned area of Customer Life Stage (Lead Generation, New Name Retention, Loyalty / Existing Customer Retention, Churn Prevention & Reactivation).

**Your main responsibilities will be**:

- Set up the needed campaigns following the directions supplied by Retention Marketing Specialists for the different lifecycles and channels
- Control the correct execution of the campaigns’ delivery
- Support controlling campaign results into the Retention Marketing platforms and reports
- Support creating creative briefs for Retention Marketing campaigns following the directions supplied by Retention Marketing Specialists
- Support presenting data and results for Retention Marketing campaigns following the directions supplied by Retention Marketing Supervisor
- Execute actions for daily requests as directed by the Retention Marketing Specialists

**What You Bring**:

- Degree in Marketing or equivalent
- Good organizational skills
- Accountability - A high level of accuracy and attention to detail is essential
- Ability to prioritize work effectively, is flexible in approach, work with minimum supervision and work to tight deadlines.
- Good level of computer literacy with excellent working knowledge of Microsoft Excel
- Good communication and Interpersonal skills - both written and verbal skills need to be strong
- Numerical skills, accuracy and attention to detail, that will be tested during recruitment process
- Teamwork - A team player, with the ability to have a positive impact on the effectiveness of the team and be supportive of colleagues
- Change Orientation - The ability to adapt to a fast paced and ‘live’ commercial environment

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