Stock Controller

**KARL LAGERFELD COMPANY PROFILE**
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future”

The House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. Always contemporary and forward-looking. We are the only fashion house that carries Karl’s name at its doorbell and we’re thriving to live up to this responsibility in everything we do, every day with lots of joy and passion.

Our headquarters in Paris and in Amsterdam are home to a very diverse and driven Karl family from more than 25 countries creating meaningful stories and product concepts that connect to Karl’s world and iconic attributes.
Women’s ready to wear, bags, small leather goods and underwear are managed directly from our Amsterdam HQ other categories including men’s wear, footwear, fragrances, eyewear and more are developed together with best in class license partners.

We connect with our consumers at multiple levels - online and offline hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners and our strong digital footprint, spearheaded by our KARL.COM flagship store which reaches 96 countries. With digital channels representing already more than 30% of our overall full price business.

We are a dynamic, fast growing and inclusive company built on professionalism and strong values. Across all areas of our business, at KARL LAGERFELD we commit working toward highest standards of sustainability and integrity. In 2019, KARL LAGERFELD joined as a founding member the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.

**Position purpose**

For our store at Serravalle, we are recruiting for a **Stock Controller**.** This a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans. The Stock Controller is responsible for managing the back of house operation including deliveries, transfers and stockroom organization ensuring all Stock Management HOK procedures are followed, the associate also has the responsibility of providing a safe working and shopping environment.

**Key accountabilities**

**Stock Management**
Ensure all deliveries, transfers and returns are processed and managed on the POS system
- Inform the Store Manager of any delivery/stock discrepancies and follow up with Retail support
- Filing paperwork correctly and as per the House of Karl procedures
- Prioritize deliveries based on style/product group turnover, peak trading times, promotions
- Awareness of merch calendar and scheduled deliveries
- Cooperation and alignment with the head office/ allocator
- Manage stock team, ensure efficient communication and training
- Providing a monthly feedback to the Store and Retail team (Operations, Processes, Figures)
- Process defective items and customer returns

**Drive sales**
- This involves a good knowledge of the business that will provide a growth in sales.
- Give feedback to Store Manager about what stock is needed to have full product availability
- Maintain a tidy and organized stockroom and shop floor storage with a clear system in place
- Is aware of the best and slow sellers and ensure these are easily accessible in the stock room'
- Collaborate with floor managers to align BOH processes with daily business.
- Ensure efficient replenishment on shop floor at all times

**Product knowledge**
This involves an outstanding knowledge of the product to support the store operation.
- Excellent knowledge of the product (sizes, colors and styles etc.)
- Stay informed about product availabilities, reorder dates
- Liaise with Merchandising team about product needs

**Maintains safety, security and integrity**
This involves that all procedures are being followed and that the safety is being kept.
- Ensure that aisles are safe
- Make sure the stockroom is safe
- Take action if other associates are acting in an unsafe manner
- Follow all procedure for loss prevention
- Take action to reduce shrink (cycle inventories, correct and complete security tagging)
- Treat all associates and customers with respect

**PROFILE**
- Educations at a minimum of bachelor degree
- Minimum of 2 years of progressively Retail experience in a luxury/contemporary brand
- Extensive experience and ability to lead the delivery of a high level of customer service in a Brand Retailer
- Communicate honestly, openly, and constructively
- Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose
- Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment
- You love working with international clients
- Available part time - 32hrs/w