Courier Coordinator

Are you a natural problem solver who loves dealing with people? Ready to take our Bologna courier fleet into top gear? Then keep reading.

**Our story**

Just Eat is making the history of food delivery by hiring thousands of couriers as internal employees Within the Operations Coordinators, you will fill a key role in our logistics service and make an impact on Just Eat growth

**All about the role**

As a Courier Coordinator, you'll be the key contact for our ‘Scoober' fleet. You, as a natural leader, are able to help ensure things run smoothly for them. If anything is stopping them from hitting the road, you're able to solve issues and answer their queries. You are responsible for the performance and success of your fleet In this role, you will have the opportunity to:

- Hire new couriers and onboard them, explaining the delivery best practices
- Manage your fleet and make them grow, ensuring your couriers are top performers in your city
- Resolve issues encountered in your cities (with couriers, restaurant partners etc.)
- Ensure the city and your fleet meet service level agreements and profitability objectives day by day

**Can you deliver**
Here are the skills and experience we need from you:

- 1+ years' experience in a relevant role (shift leader, floor manager, hospitality background)
- (Near-) native level of Italian and good English knowledge
- Good working knowledge of Google Suite or Office suite. In particular we love people with a data oriented mindset and capable to crunch data to provide information for decision making
- Strong communication skills and ability to deal with a range of colleagues
- Able to work on shifts, following business needs: including weekends and evenings

**Here is our offer**
Diversity, Inclusion & Belonging.
More about us
Want to know more about our company vision, culture or career growth opportunities? Have a look on our careers site.