Phone Support Agent for Vip Clients

2 settimane fa

Milano, Italia Happy Koala LLC A tempo pieno

**Happy Mammoth** is a fun and rapidly growing health company committed to helping our customers live very full lives once again. We laugh, we collaborate and we encourage personal growth/passions. We are obsessed with creating natural health products centered around gut, hormone and mental health with our unique results-based dosages using the latest superfoods and herbal extracts. Basically, we want to make products that get our customers phenomenal results.

Happy Mammoth is currently looking for a **Phone Support Agent for VIP Clients** with excellent skills in English, to provide support to our growing team in Australia, Europe and USA.

This is a full-time **Remote Contractor **Position.

**Here Is What We Offer You**:

- Competitive salary
- A complete remote position - work from wherever you want
- Highly interactive work with a talented, driven and passionate team
- Lots of variation to keep the day-to-day exciting (never boring)
- Free access to books, courses and anything else that helps improve your skill set

**Responsibilities**:

- Ensure VIP clients have positive and fulfilling experiences with Happy Mammoth and associated brands during all interactions.
- Deliver world-class customer service to VIP clients via phone conversations.
- Utilize customer service apps to manage and respond to client inquiries and requests.
- Process customer orders in Shopify and our fulfillment software, making necessary changes as needed.
- Maintain and update knowledge bases, templates, and checklists regularly.
- Foster community engagement within private VIP Facebook groups.
- Upsell clients on new and existing products to meet their needs.
- Perform other duties as assigned by the team.

**Desired Personal Attributes**:

- Direct, honest, and genuine communication style with customers.
- Previous experience in a client service role, preferably in a remote setting.
- Enjoyment in interacting and communicating with people.
- Detail-oriented and driven by checklists to ensure thoroughness.
- Strong multi task skills
- Warm, cheerful, and authentic personality.
- Proficient in written and spoken English with confidence in phone conversations.
- Self-motivated and capable of working remotely with mínimal supervision.
- Quick learner with the ability to grasp product knowledge and business processes rapidly.
- Experience with online apps like Gorgias and Shopify is advantageous.
- Interest or experience in the natural health industry is a plus.
- German and/or French is a plus

R1neyaivBY

  • VIP Smartphone Tech Support Specialist

    1 giorno fa

    milano, Italia Northreach A tempo pieno

    A technology recruitment firm is seeking a Technical Customer Support Agent in Milan. This role involves providing exceptional support to VIP customers through phone and email, addressing technical inquiries about smartphones. The ideal candidate should possess excellent communication skills in Italian, a passion for technology, and previous experience in...

  • Technical Customer Support Agent

    1 giorno fa

    Milano, Italia Northreach A tempo pieno

    Technical Customer Support Agent (Milan)About the job Technical Customer Support Agent (Milan)We are working with an international Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers.Every day will bring new challenges and opportunities to showcase...

  • Technical Customer Support Agent

    1 giorno fa

    milano, Italia Northreach A tempo pieno

    Technical Customer Support Agent (Milan)About the job Technical Customer Support Agent (Milan)We are working with an international Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase...

  • Technical Customer Support Agent

    2 settimane fa

    Milano, Lombardia, Italia Northreach A tempo pieno

    We are working with an international Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving skills.What You'll Do:Engage with VIP customers to...

  • Freelance Customer Support Agent For Korean Speakers

    2 giorni fa

    Milano, Italia Altro A tempo pieno

    Freelance Customer Support Agent for Korean Speakers Job Openings Freelance Customer Support Agent for Korean SpeakersAbout the job Freelance Customer Support Agent for Korean Speakers Freelance Email Customer Support for Korean SpeakersAre you looking for a fully remote and flexible job?We are hiring freelance email customer support agents for international...

  • Freelance Customer Support Agent For Korean Speakers

    2 giorni fa

    Milano, Italia Velenosi & Meredith Consulting A tempo pieno

    Freelance Customer Support Agent for Korean SpeakersJob Openings Freelance Customer Support Agent for Korean SpeakersAbout the job Freelance Customer Support Agent for Korean SpeakersFreelance Email Customer Support for Korean SpeakersAre you looking for a fully remote and flexible job?We are hiring freelance email customer support agents for international...

  • Freelance Customer Support Agent for Korean Speakers

    1 giorno fa

    milano, Italia Altro A tempo pieno

    Freelance Customer Support Agent for Korean Speakers Job Openings Freelance Customer Support Agent for Korean SpeakersAbout the job Freelance Customer Support Agent for Korean Speakers Freelance Email Customer Support for Korean SpeakersAre you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for...

  • Marketing Customer Support Agent –German Speaker

    2 giorni fa

    Milano, Italia Essence Coaching Group A tempo pieno

    Marketing Customer Support Agent –German Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: German + English Monthly salary: **** Euro gross Role Overview We are looking for an German -speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform.This role focuses on paid campaign...

  • Marketing Customer Support Agent

    4 giorni fa

    Milano, Italia Altro A tempo pieno

    Marketing Customer Support Agent –German Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: German+ English Monthly salary: 1300 Euro gross Role Overview We are looking for an German -speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...

  • Marketing Customer Support Agent –German Speaker

    1 giorno fa

    Milano, Italia Essence Coaching Group A tempo pieno

    Marketing Customer Support Agent –German Speaker Location: Lisbon, Portugal | On-siteEmployment Type: Full-timeLanguages: German+ EnglishMonthly salary: 1300 Euro gross Role Overview We are looking for anGerman -speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign support,...