Intern

6 giorni fa

Milano, Italia Fanatics Italy S.r.l. A tempo pieno

**Job Title: IT Intern**:
Location: Milan / Hybrid

**About Us**:
Fanatics is a leading global digital sports platform and a trusted partner to sports leagues, teams, and fans worldwide. Our team in Italy supports critical IT operations and infrastructure to power a dynamic, fast-paced retail environment.
**We are looking for a motivated, eager-to-learn IT Intern who is proficient in both Italian and English to support our IT team in day-to-day operations. This is a great opportunity for a student, recent graduate, or career switcher looking to gain hands-on experience in IT support, system administration, and hardware/software troubleshooting in a corporate environment.

This is a fixed-term internship (e.g., 6-12 months) with the possibility of extension based on performance and business needs.

**Responsibilities**:

- Provide first-level technical support to employees (onsite and remote), including troubleshooting hardware, software, and connectivity issues.
- Assist with user account creation and management in Active Directory.
- Support the setup, configuration, and maintenance of IT equipment (laptops, printers, mobile devices, etc.).
- Help document IT procedures and maintain inventory of hardware and software assets.
- Participate in ongoing IT projects under the guidance of senior team members.
- Assist with routine tasks such as patch management, system updates, and backup checks.
- Collaborate with IT colleagues to ensure smooth operations and user satisfaction.
- Provide high-quality, customer-focused IT support, ensuring timely resolution and clear communication.
- Offer occasional support to senior leadership and executives, ensuring discretion and responsiveness.

**Qualifications**:

- Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience.
- Basic understanding of IT systems, including Windows operating systems, Microsoft Office, MacOS, and networking concepts.
- Familiarity with or willingness to learn tools such as Active Directory, DNS, DHCP, and VMWare.
- A keen interest in technology and eagerness to learn in a real-world IT environment.
- Good communication and problem-solving skills.
- Ability to work in a team and adapt in a dynamic workplace.
- Previous internship, part-time experience, or relevant experience from a career switch into IT (optional but appreciated).

**Why Join Us**:

- Gain valuable experience working with a supportive and experienced IT team.
- Flexible hybrid work setup.
- Learn about IT operations in a fast-paced, international company.
- Opportunity to grow your skills and potentially progress into a full-time role.

Fanatics Italy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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