Sales Account Manager

10 ore fa

Milano, Italia Otoqi A tempo pieno

Since its inception in **2016**, Otoqi has established itself as a leading French start-up in the automotive logistics sector.

Our strength lies in combining cutting-edge technology with operational excellence.

**Each year, our 2000 partner drivers move over 500,000 vehicles across Europe, all delivered in under 48 hours.**

Our platform helps car dealers and rental companies overcome their logístical challenges.

We set the industry standard for vehicle transportation in Europe, offering ever more reliable and faster service through continuous innovation.

In 2023, we achieved a record-breaking 500,000 completed missions

With **€10M raised in our Series B funding round in 2024**, and a presence in France, Italy, and Germany, we are targeting new countries for our international growth in the coming years.

As a **Sales Account Manager**, your role will be to ensure an easy and smooth integration for new customers.

In collaboration with the sales team and the Ops team, you will play a key role in accelerating the growth of Otoqi's BtoB sales.
- You will be responsible for onboarding new customers, training them in the use of our platform
- You ensure quality service and an excellent customer experience
- You build a relationship of trust with your customers
- You monitor the activity of your customer portfolio using reporting tools
- You define and participate in the achievement of account growth objectives by carrying out
- Up Selling and Cross Selling transactions
- You are the guarantor of customer satisfaction and its indicator.

**Profile**
- Experience in Account Management/Customer Service
- 5 years' higher education in business or academic equivalent
- 1-3 years' experience in similar roles
- Strong interpersonal, negotiation and persuasion skills (oral and written)
- Fluency in English
- Talented and ambitious, results-oriented and eager to contribute to the team's success
- You're autonomous, resourceful and like to take the initiative
- Experience in start up/scale up is a plus
**The Experience We Offer**
- **Innovation**: Help revolutionize the automotive logistics sector by bringing innovative solutions to the challenges of vehicle delivery.
- **Career development**: Otoqi values initiative and autonomy, providing an environment conducive to your personal and professional growth.
- **International presence**: Join a company with operations in France, Italy, and Germany, with plans for further international expansion.
- **Flexible work policy**: Telecommuting options are available, promoting a balance between professional and personal life.
- **Strong onboarding**: A comprehensive onboarding program to guide you through your first days at Otoqi.
- **Team cohesion**: Participate in regular company events, fostering team spirit and collaboration among colleagues.

**Interview Process**
- A phone interview with Hermine - Talent Acquisition Manager (30')
- An interview with Marco - General Manager (1h)
- A technical interview with Jonathan - Chief Growth Officer (1h)

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