QA Test Lead

As the XTEL Customer Success Team, we are committed to transparency, diversity, merit, innovation and encouraging a culture of empowerment, personal impact and career growth.

We are looking for a passionate QA Test Lead to join our team.

QA Test Lead who will be involved in test planning, reporting, escalation of issues and bug management; while being hands-on (it is ca. 50% operational role), having also a tester leading and mentoring responsibility.

**Are we a phenomenal fit? We are looking for someone who..**
- Is with a can-do attitude
- whether it’s sorting out a knotty problem or calming a stressed-out collaborator, can you look on the forward-thinking side?
- Is Original - we love to hear ideas on how we can be doing things differently so that we can all be more engaged and successful with our clients.
- Makes and takes Opportunities - are you the kind of person who will step up and volunteer to take something on, even if it’s outside of your comfort zone?
- Takes Ownership - for the team You use your strengths to help us grow together.
- Has an Open Mind - we favor constructive feedback given in a kind way and appreciate the same in return.
- Is fantastic communicator - you’ve got top-notch written and verbal skills in English and know how to put them to great use in everyday stakeholder management.

Our **QA Test Lead **will be responsible for...
- QA process across the Scrum team;
- Daily high-level reporting on test progress during releases in accordance with the plan;
- Timely escalation of High/Critical issues to ensure resolution within planned timelines;
- Bug management;
- Reviewing the test coverage of Test Cases and User Stories;
- Enforcing quality gates based on the QA and Release strategies;
- Mentoring and assessing testers; assuring all testers are trained and up to date with product modules;
- Hands-on involvement in testing when needed;
- Being familiarized with product modules in order to ensure effective review of testing coverage;
- Test planning for releases, including manual, automation, and non-functional testing;
- Providing input to the release sign-off process.
- More than 2 years of Test Lead experience
- People management and mentoring experience
- Extensive Test analyst experience in all test phases
- Strong manual test experience across the full lifecycle - Functional Testing (User Stories), Integration Testing and UAT (end to end);
- Understanding of Test automation and when it should be implemented;
- Bug management experience and maintaining the quality of data within the bug management tool;
- Experience of working in Scrum teams and a very good understanding of Agile methodology;
- Understanding of industry best practices from a Test perspective - ISTQB/TMMI etc.;
- Experience in different sectors and environments would be an advantage;
- Experience of working with remote teams;
- Highly analytical individual with a focus on detail.

**What will you get**:

- Challenging position in a fast-growing AI-driven revenue management company.
- Being a part of a diverse and international team with a strong ownership and can-do mentality.
- The opportunity to meaningfully contribute to the continued growth and development of the organization.
- A cross-functional role that spans across geographies and departments in the company.
- Flexible working with possibility of hybrid work (the company HQ is based in Bologna).
- We as a team have a passion for learning and growing to be the best version of ourselves.

Do you have strengths you can share? If so, we’d love to hear from you. We appreciate that everyone has different backgrounds and experience, so if you don’t meet all the criteria above, please don’t be deterred from applying. We could be just what you are looking for

Please note that this job description provides a general overview of the responsibilities and qualifications required. It is not an exhaustive list, but we believe it captures the essence of this exciting role.

XTEL is an equal opportunity employer and values diversity. All applicants will be considered for employment without attention to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.